iPhone 16 Pro Max randomly shutting down while using or locked

Same thing is happening to me on the iPhone 16 pro max. 3x so far, and always while I’m scrolling or posting on either Facebook or instagram.

i can restart as if nothing is wrong, but have no idea why this is happening. Has never happened while the phone is just sitting there.

Battery was 90% plus and no charger cord plugged in every time this happened

I have the pro and this has happened to me once let me know if you figure out why this happened.

Mine shut down while I was posting in Facebook as if the battery went dead. Nothing would turn it back on so I plugged in the charger and in a few seconds it showed the Apple logo with black background and came back up. Had an 86% charge. WTF.

Mine did as well just now … was in the middle of writing a long text and the screen suddenly went black. Tapping the screen and pressing side buttons wouldn’t wake it up. I powered it back up and of course my text draft was gone.

I have iPhone 16 and mine has shut down 3 times in the 3-4 weeks I’ve had it. All had full or more than 80% charge and once while it was plugged in and had 100% charge. I got a new iPhone 16 when my 13 Pro kept shutting down and would only work if plugged in.

Me too today. iPhone 16 pro. I was looking at a photo and it shut off for no reason while on charger at about 80%. Battery life is perfect. I had to use power button to turn back on.

I have the regular iPhone 16 and mine just randomly powered off like it had died as well. When I turned it back on it was at 76%.

I have had it happen 4 or 5 times now originally I thought it had overheated on my desk under the hvac vent, but it happened while I was outside and it was 35 degrees too

yip same here :( there i was thinking i was going nuts lol! Seems to be when i’m taking photos the most. Iphone 16 pro and yip like 80% battery at the time :(

Want to add that now my new iphone 16 randomly loses speaker and phone conversations fade out so the person I’m talking to can’t hear me, but I can hear them. This is ridiculous for a brand new over $1,000 phone. That’s why I had to upgrade from 13 Pro. Issues with battery dying and unable to use it unless plugged it.

I have an iPhone 16 pro max. Mine did it after hanging up a FaceTime call while connected to the charger. It has randomly shutdown a few times in the time I’ve had it. My screen has also shown some vertical lines for a split second a handful of times now.

This just happened to me just now. I was texting normally and then it went black.. when I noticed, it turned off completely and I just powered it on agian. So far, it hasnt happened again. I will monitor this. Plus I’m a Beta Tester. So, lets see what happens.

My phone shuts down randomly too, and I’ve only had it for a couple of weeks. It mostly happens when I try to make calls, and sometimes it won’t even connect—it just says “call failed.” Honestly, I wish I hadn’t upgraded and stuck with my iPhone 12. 😕

my iPhone 16 Pro Max is a 10 days old and it shot down 3 Times so far , I have to reset it , I spoke with Apple service care and they told me that I need to speak with T-Mobile. That was very sad. How can I buy an iPhone 10 days ago and start fixing it and taking to the Apple Store to the technician to see it so my time doesn’t count I only have one day off. Should that day I’ll be fixing my new iPhone. They should just replace it not telling me to Go to the service department to fix it

16 pro, I've had it for two weeks. Had a 10-minute phone call and the phone decided that was plenty of time and completely shut down. More than 50% charged. What does this meaaaaan for us all?