content shared in iMessage not showing up after upgrading to IOS 18

Since I upgraded to IOS 18 some features on iMessage are not showing up on my 13Pro Max. When I click on any message name/ contact photo, Collaboration, Photos, Links and Documents no longer appear, so if I'm looking for something specific, I have to scroll up the chat. They are appearing on my iPad which was also updated to IOS. How do I fix this?

iPhone 13 Pro Max

Posted on Sep 23, 2024 4:38 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2024 4:24 PM

Ok, I contacted Apple today on this issue. To rectify, I had to reset the phone.

For anyone else having this issue, this is what you have to do: Go to Settings > General > Transfer or Reset Phone > Reset > Reset all settings.


Note: you won't lose your apps, but stuff like your alarms, focus time etc, will be erased. If you haven't done a backup in a while, you may want to do that before you reset.

1 reply
Question marked as Top-ranking reply

Sep 23, 2024 4:24 PM in response to lezmcclean

Ok, I contacted Apple today on this issue. To rectify, I had to reset the phone.

For anyone else having this issue, this is what you have to do: Go to Settings > General > Transfer or Reset Phone > Reset > Reset all settings.


Note: you won't lose your apps, but stuff like your alarms, focus time etc, will be erased. If you haven't done a backup in a while, you may want to do that before you reset.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

content shared in iMessage not showing up after upgrading to IOS 18

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.