You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple CarPlay Not Working in iOS 18.0

I am using iPhone 13 and recently I have updated to iOS 18.0. Since that day, maps are showing blank on the car when I connect through the Apple CarPlay, and a message is displayed after a few minutes on the car screen stating the location information is not available. When I start the car immediately maps are turning to blank on the car display.


iPhone 13, iOS 18

Posted on Sep 23, 2024 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2024 1:58 PM

What exactly is the issue you are experiencing with CarPlay? Since you haven't provided specific details about the problem, I recommend trying to reestablish a fresh connection, as this resolves the issue most of the time. Also, ensure that CarPlay is allowed under Content & Privacy Restrictions in your settings. Additionally, you can check out this resource that discusses CarPlay issues: 9 Ways to Fix Apple CarPlay Not Working. It might offer some solutions that apply to your situation. Hope this helps

335 replies

Nov 6, 2024 7:37 AM in response to hrmsrikanth

I have a iPhone 13 Pro Max and a 2020 Kia Forte GT-Line.


Maps works for me, but I can’t listen to music. My Spotify “plays” but you can’t hear anything. I had to turn my car off, and my Bluetooth off to make it work, but slight movements of my phone will then make it play the media FROM MY PHONE lol. It’s makes no sense. And sometimes it won’t let me switch back to the radio.


If I’m using it just for maps, I can’t lock my screen or it shuts down everything. I even bought a new Apple USB cable. Nothing. My next step is to try and see if maybe it’s my cars USB port, but I can’t imagine that would be it given other people are dealing with this too.

Nov 25, 2024 10:32 AM in response to hrmsrikanth

I have a 2019 Chevy Camaro and ever since iOS 18 update I have had no CarPlay at all . This is very bad as I need it for work . I use it for maps and phone calls . This has really impacted my work in a bad way I cat believe Apple did this to me. Apple please fix this it’s been not working for a very long time . If any one can halo me fix this please help me it’s really important I get this up and running

Nov 25, 2024 11:36 AM in response to Walter371

Reset your network settings: Settings>General>Reset>Reset

Network Settings

Restart your iPhone and restart CarPlay

(If you have a virtual private network, turn it off)

Rename you iPhone: Settings>General>About>Name

Try to reconnect with your CarPlay


If that doesn’t work, got to iPhone Settings>Siri &

Search and enable Listen for “hey Siri

Then, go back to Settings>General>CarPlay and make sure

your car is listed

If your car is listed, remove it and try to re-pair


If that doesn’t work, go to your iPhone:  Settings>General>CarPlay>Forget this

car


If that doesn’t work, back up your phone to your computer or

the Cloud and do a factory reset.


Good luck!!!!


 

Nov 26, 2024 6:01 PM in response to octavio206

To help us an apple put this in context how is it not working? What vehicle and model year are you using? wired connection?


For me personally I have a 2019 Chevy equinox. Wired connection only. CarPlay starts to work and then very shortly after the connection is established my info entertainment system/head unit freezes goes black and reboot. Have tried forgetting the vehicle. I’ve tried resetting network settings. There’s no VPN. Tried different Apple branded chords. Nothing fixes the issue since iOS 18 does this sound like your issue?

Nov 29, 2024 11:51 AM in response to Dannylee1

Even resetting does not help. Same happened to me. I updated the iOS and the my phone which needs to connect to CarPlay with a cable does not work at all on CarPlay. it will charge via the cable but not connect to CarPlay. I have tried it in multiple cards and same issue. other iPhones will connect to the car (which have not been updated). I have tried all the steps apply recommended including resetting the phone and nothing works. This is a major glitch Apple. you have rendered my phone useless in the car. what are you doing to fix it???

Nov 29, 2024 8:02 PM in response to hrmsrikanth

I updated to IOS18 on my iPhone 14 recently and am encountering this issue. My CarPlay worked fine via cable before. My phone is still able to connect via Bluetooth but I can’t access the CarPlay interface- mainly maps. I have also connected other phones that have not been updated yet and hey work fine. This has been annoying and a safety hazard, please fix this Apple!

Apple CarPlay Not Working in iOS 18.0

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.