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iPhone 16 Pro Freezes and Restarts

My iPhone 16 Pro 256gb was fine yesterday. This morning, it has been crashing constantly. The settings app and the calendar app are the worst culprits. Calendar just freezes, you cannot drill down to the day. The settings app just turns black and then crashes. Multiple times the whole phone restarts. I tried a hard restart to see if it was a cache issue. Didn't help. I turned off the wifi and that seemed to slightly help when using other apps. One time the settings app worked and I went to see the analytics logs. Lots of crashes in there and 1 kernel panic. Also, Siri is not responding; just hangs there with no response.


I spent 3 days transferring all the apps from my iPhone 13 Pro and do NOT want to reset it again. Getting an authenticator app configured with all my accounts takes hours. This is very disappointing.


Anyone have any thoughts or proven solutions? Thank you in advance.

iPhone 16 Pro

Posted on Sep 24, 2024 7:47 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2024 1:31 PM

After 24 hours of being stable, the issues are back. No updates no apps installed. All apps are unresponsive now and cause kernel panics.


This is ridiculous on a brand new phone.

67 replies

Oct 3, 2024 4:32 AM in response to Wonderusb

I went to the Apple Store and they told me the same thing, I still wasn't able to launch the settings app or certain text messages. Like my spouses text thread it will let me in. However other text threads absolutely won't open. I wondering if its worth having them replace the phone or just return the dang thing. I'm refusing to send back my trade in until this is solved. I can't connect the phone to my car, It won't accept being plugged into my cars USB port, It will charge but won't play music. I'm at a loss, And apple is just leaving us in the dark like this isn't happening

Oct 3, 2024 4:33 AM in response to PatrickHRCO

I am now on day 3 of trying to get my new phone to do ANYTHING without crashing. I reset the phone completely. It looked like it was downloading propery, but when I woke up this morning more than 2/3 of the apps had stopped downloading and now it just keeps shutting back off to the black screen with the death spiral. I am upgrading from an Iphone XR and this is EXACTLY why I didn't want to upgrade except the XR was starting to not want to phone anymore either. I gues my next step is to attempt to reset (If I can without crashing) and attempt manual from my ancient macbook. Im eady to toss this useless thousand dollar brick out the window.

Oct 3, 2024 6:49 PM in response to PatrickHRCO

I’m having similar issues, however my 16 pro and both of my previous 16 pro max’s all restarted. I came from Samsung so i did a full transfer which took 5 hours. Idk how it happened, but all of my near 9,000 photos synced to iCloud, to which i have to pay for added storage. Now, the photos app syncs the photos randomly and 1% a day i swear it’s going. I went in and mass deleted nearly 1500 unwanted pics & deleted 40 minutes of videos. Anyway, my phone is restarting no matter what I’m doing. It did it in the middle of a call, in the middle of deleting photos, it’s always restarting on me while I’m in the middle of doing something important or needed. I am growing so frustrated as i cannot figure out what is going on. I thought maybe it was the Background Refresh, so i turned it off. I did realize today that my WiFi temporarily turns off when phone is locked, and turns back on when phone is unlocked. Idk if maybe this is bugging it out? I also am having CarPlay issues. Today, my CarPlay completely bugged and froze in my BMW. Idk i just hope these bugs get fixed soon. AT&T told me there is a iOS 18.01 update but I’ve yet to see it

Oct 4, 2024 5:58 AM in response to PatrickHRCO

I had the same issue. Ironically I was on a call with Apple Support when all of a sudden my phone just disconnected and restarted for no apparent reason. Support called back and I remarked that this is concerning seeing as how I just got my new iPhone 16 Plus and am having these issues. Not a happy camper Apple! Also having app freezing too. Maybe I should have kept my 12?

Oct 8, 2024 11:49 PM in response to PatrickHRCO

After two iPhones (the original bought and the replacement both setup with Move to iOS and then iCloud backup) had kernel panics, I contacted Apple support to ask how to setup the new third iPhone I got and they told me to set it up as completely new, to not even put my Apple account during setup but only afterwards in the settings.


Now my new iPhone is perfectly fine with no kernel panics and no camera freezing. I notice some touches are not registered but I hope they will continue to patch this issue.


PS - Apple support told me that if you restore from iCloud, factory reset won’t fix any issues stemming from the backup.

Oct 9, 2024 12:34 AM in response to DoubleDeuceStudio

I have not had any further issues since updating to 18.0.1. I discovered that the Wireguard VPN app crashed my phone and also caused massive issues with the Network Settings and Cellular signal bars. It also causes settings to crash and restart. There are likely some apps that are misbehaving as well as things that are now addressed with the newest OS 18.0.1 patch. Wireguard still misbehaves and cannnot be installed on 18.0.1. Open VPN has no issues. If you get the reset circle when you run an app and things are weird, you found the misbehaving app. Uninstall the bad app, do a reset and see if things are stable.

iPhone 16 Pro Freezes and Restarts

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