iPhone 16 Pro Freezes and Restarts

There is a new update fully help

Got the 16 pro max 1tb and the Apple Music app keeps crashing. My notes aren’t complete, not all files transferred including pictures. And that’s after 48 hours +. I hope apple fixes this buggy ios

Have you installed 18.1? Did it help?

Hi

I've installed it and it still crashes and restarts

Same here, must be a serious iCloud issue. So many problems after iCloud restore and none after setting up as new.

Hmm.. I don't agree because I never restored, set as new and I have the same issue

Having similar restarts, with a bunch of panic-full logs mentioning messages similar to "panic(cpu 0 caller 0xfffffff04499471c): userspace watchdog timeout: no successful checkins from SpringBoard (2 induced crashes) in 180 seconds". The hangs seem to happen random times in the day, though just before 7 pm seems to be fairly common. Looking at the logs I noticed the following:

      "turnstileInfo": [
        "thread 452495: blocked on 452623, hops: 1, priority: 47",
        "thread 452560: turnstile has unknown inheritor",
        "thread 452612: turnstile has unknown inheritor",
        "thread 452623: turnstile blocked on task pid 1, hops: 3, priority: 47 (com.apple.iconservices (service throttled by launchd))",
        "thread 452627: blocked on 452495, hops: 2, priority: 20 (com.apple.springboard.backgroundappservices)"
      ],
      "pageIns": 38,
      "systemTimeTask": 0.46156837499999998,
      "rawFlags": "0x4409C401",
      "portlabels": {
        "3": "com.apple.iconservices (service throttled by launchd)",
        "5": "com.apple.springboard.backgroundappservices"
      },
      "timesDidThrottle": 0,
      "csTrustLevel": 7,
      "waitInfo": [
        "thread 452495: unfair lock 0x2026b8cc0 owned by thread 452623",
        "thread 452560: spinlock 0x16f3a27a0",
        "thread 452612: spinlock 0x16fa32ab0",
        "thread 452621: pthread condvar 0x27f9edc58",
        "thread 452623: mach_msg receive on port 0x336df9da4b210d75 name 0x4d0b",
        "thread 452627: mach_msg receive on port 0x336df9da4a665e35 name 0xe40f",
        "thread 452629: mach_msg receive on port set 0x336df9da4df507d5",
        "thread 452631: mach_msg receive on port set 0x336df9da4df50805"
      ],
      "procname": "SpringBoard",

Thread 452623 seems to be com.SpringBoardHome.SBHIconImageCache.work appears to be what is hanging springboard, and it seems to be waiting on task 1 / com.apple.iconservices.iconservicesagent.

Looking at task 1 I see:

"name": "user\/501\/com.apple.iconservices.iconservicesagent throttled aft",

And it seems to be waiting on:

"thread 449772: semaphore port 0x336df9da4af8e855 owned by pid 1"

I then checked my logs again and noticed a huge number of iconservicesagent crash logs about including ones around 3 minutes before each of the panic full logs, but many many more, looking at those logs they appear to be sigabrt. Looking further there seems to be a message about Address size fault. One other thing I noticed is that the some of the icons in control center on my phone were blank, until I removed and readded the controls. I can normally tell when its starting to happen as it appears to get laggy when drawing buttons, responding to typing in places where it would show some sort of icon, such as maps, settings, app directory page, search, etc.

So I did a reset and deleted everything. Started up the iPhone again without loading up any of my info from my iPad or other devices. I logged onto my Apple ID and started downloading apps one at a time. I got a replacement eSIM and so far it’s been quite stable (knock on wood). I now have to rebuild my App Library from scratch… upside of this I realised how many apps I had that I never used. Been two days and so far so good. It must have been a corrupt app.

almost daily crashes to a restart after a freeze. Varies on app in operation at the time. Have been to an Apple Store yesterday and a diagnostic ran which showed no faults. Reset and restore in the Apple Store and diagnostic ran again, still no hardware faults showing.

Seemed ok but this morning I’ve had another crash. Thought it was coming as when going to search the app icons weren’t showing in the top bar which happened previously prior to crashes.

Does seem like a patch is needed.

Same exact issues. As one of the other responses states, the 16 pro is unusable. Crashes constantly. Try to update apps? Crash. Open settings? Crash. Phone calls? Group texts? Crash. Thank god I didn’t get rid of my previous phone. 16 pro has been a nightmare. Sorry this isn’t a useful response, I just needed to vent amongst people with the same issues

It is happening with my camera app as well. It seems there is a memory leak or similar causing crashes to native apps after you open a few apps, update some apps, or other tasks that fill the memory. Highly disappointed and missed pictures of a 7 year olds birthday party amongst other issues like GPS crashing while driving in Boston, MA.

I had the same issue ! Went to apple yesterday to have my phone exchanged and guess what the phone they gave me is doing the exact same thing. At this point I’m extremely annoyed I can barely use my maps or even reply to messages without my phone freezing and turning off

+1. Exact same problem, primarily with settings app which most often just opens to black screen. 1 time it opened but wasn’t usable and many icons missing. Frequent freezes and reboots after trying to open apps and/or settings.

I’ve been having the same exact issue and this is my second iPhone 16 Pro. I took the first one back and got a new one in hopes of that resolving the issue but nope 👎. Still dealing with the same issue. I was told that resetting the phone and not using a backup may be the able to fix it. Anyone tried that strategy successfully yet?

I went to the Apple Store and they told me the same thing, I still wasn't able to launch the settings app or certain text messages. Like my spouses text thread it will let me in. However other text threads absolutely won't open. I wondering if its worth having them replace the phone or just return the dang thing. I'm refusing to send back my trade in until this is solved. I can't connect the phone to my car, It won't accept being plugged into my cars USB port, It will charge but won't play music. I'm at a loss, And apple is just leaving us in the dark like this isn't happening