iPhone 16 Pro Freezes and Restarts

My iPhone 16 Pro 256gb was fine yesterday. This morning, it has been crashing constantly. The settings app and the calendar app are the worst culprits. Calendar just freezes, you cannot drill down to the day. The settings app just turns black and then crashes. Multiple times the whole phone restarts. I tried a hard restart to see if it was a cache issue. Didn't help. I turned off the wifi and that seemed to slightly help when using other apps. One time the settings app worked and I went to see the analytics logs. Lots of crashes in there and 1 kernel panic. Also, Siri is not responding; just hangs there with no response.


I spent 3 days transferring all the apps from my iPhone 13 Pro and do NOT want to reset it again. Getting an authenticator app configured with all my accounts takes hours. This is very disappointing.


Anyone have any thoughts or proven solutions? Thank you in advance.

iPhone 16 Pro

Posted on Sep 24, 2024 7:47 AM

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Posted on Oct 19, 2024 3:00 PM

Everything is working perfectly after I reset my replacement phone to factory settings and set it up as a new phone rather than restoring from iCloud backup. Since everything is synced to iCloud anyways and most things work cloud-based, I really haven't had any issues or felt like I missed anything. On the contrary, my phone has been working perfectly without any issues whatsoever. Must be some sort of issue with iCloud Backups. Very happy to have found a solution to this incredibly annoying issue.

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133 replies

Oct 3, 2024 3:05 AM in response to PatrickHRCO

iPhone 16 Pro Freezing and Shutting Down – Any Fixes?


I’ve been dealing with a frustrating issue on my new iPhone 16 Pro where it keeps freezing and shutting down randomly. What’s worse is that this is actually my second iPhone 16 Pro. I had it replaced, thinking the first one was a dud, but the new one is doing the same thing!




When I went to the Apple Store, I was told to avoid restoring from a backup and instead manually re-download all my apps, as that might help. I haven’t tried it yet, but has anyone else done this? Did it work for you, or is it just a waste of time? I’m wondering if it’s a batch issue with these phones.


Interestingly, when Apple ran diagnostics on the first phone I returned, they found two hardware problems. The kicker is, they didn’t have any solutions because the problem is so new. They couldn’t even give me a proper fix since it’s not yet documented. Has anyone else gotten any feedback or solutions from Apple?




Would appreciate any input!

Oct 3, 2024 4:32 AM in response to Wonderusb

I went to the Apple Store and they told me the same thing, I still wasn't able to launch the settings app or certain text messages. Like my spouses text thread it will let me in. However other text threads absolutely won't open. I wondering if its worth having them replace the phone or just return the dang thing. I'm refusing to send back my trade in until this is solved. I can't connect the phone to my car, It won't accept being plugged into my cars USB port, It will charge but won't play music. I'm at a loss, And apple is just leaving us in the dark like this isn't happening

Oct 3, 2024 4:33 AM in response to PatrickHRCO

I am now on day 3 of trying to get my new phone to do ANYTHING without crashing. I reset the phone completely. It looked like it was downloading propery, but when I woke up this morning more than 2/3 of the apps had stopped downloading and now it just keeps shutting back off to the black screen with the death spiral. I am upgrading from an Iphone XR and this is EXACTLY why I didn't want to upgrade except the XR was starting to not want to phone anymore either. I gues my next step is to attempt to reset (If I can without crashing) and attempt manual from my ancient macbook. Im eady to toss this useless thousand dollar brick out the window.

Oct 3, 2024 6:49 PM in response to PatrickHRCO

I’m having similar issues, however my 16 pro and both of my previous 16 pro max’s all restarted. I came from Samsung so i did a full transfer which took 5 hours. Idk how it happened, but all of my near 9,000 photos synced to iCloud, to which i have to pay for added storage. Now, the photos app syncs the photos randomly and 1% a day i swear it’s going. I went in and mass deleted nearly 1500 unwanted pics & deleted 40 minutes of videos. Anyway, my phone is restarting no matter what I’m doing. It did it in the middle of a call, in the middle of deleting photos, it’s always restarting on me while I’m in the middle of doing something important or needed. I am growing so frustrated as i cannot figure out what is going on. I thought maybe it was the Background Refresh, so i turned it off. I did realize today that my WiFi temporarily turns off when phone is locked, and turns back on when phone is unlocked. Idk if maybe this is bugging it out? I also am having CarPlay issues. Today, my CarPlay completely bugged and froze in my BMW. Idk i just hope these bugs get fixed soon. AT&T told me there is a iOS 18.01 update but I’ve yet to see it

Oct 4, 2024 5:58 AM in response to PatrickHRCO

I had the same issue. Ironically I was on a call with Apple Support when all of a sudden my phone just disconnected and restarted for no apparent reason. Support called back and I remarked that this is concerning seeing as how I just got my new iPhone 16 Plus and am having these issues. Not a happy camper Apple! Also having app freezing too. Maybe I should have kept my 12?

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iPhone 16 Pro Freezes and Restarts

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