iPhone 16 Pro Freezes and Restarts

All of the replies in this thread describe exactly what is happening to me as well. iPhone 16 Pro Max, tons of space left after iCloud restore.

First phone I restored, took 2 days. I reset it and restored again, which took 3 days. I went to Apple Store and they replaced it. Restored in 24 hours, but within a few minutes, it crashed continuously.

I don't want to spread unsubstantiated rumors, but one of the support reps mentioned a patch is supposed to come out and fix this.

almost daily crashes to a restart after a freeze. Varies on app in operation at the time. Have been to an Apple Store yesterday and a diagnostic ran which showed no faults. Reset and restore in the Apple Store and diagnostic ran again, still no hardware faults showing.

Seemed ok but this morning I’ve had another crash. Thought it was coming as when going to search the app icons weren’t showing in the top bar which happened previously prior to crashes.

Does seem like a patch is needed.

since 9/22 when I picked up my new iPhone 16 pro max, it hasn't worked correctly from the beginning. camera app crashes, sluggish, Facebook freezes, photos freezes, iPhone gets hot. The Apple Store even swapped out my phone for another, so I know it's software. very very disappointed with Apple. Is this the beginning of the end of Apple's quality? Seems this release is half-baked across the board. Apple Intelligence? Nope. just release a phone with the software thoroughly tested when it is ready, not before.

Apple owes it to its customers to publicly acknowledge this bug and to let customers know when the new release will be released to fix the phone that we paid for.

I had to give in my brand new iphone 16 pro max in for a repair, it started with random freezes and eventually the screen has become totally unresponsive. no amount of restores or fresh ios installs fixed it. i have requested for a new device let's see how it goes

Have had the 16 Pro since launch day. constantly reboots. have restored from ituners, from icloud and restored as a new phoine and reinstalled all my apps and games (took two days). a little bit better with store as new and reinstall everything. only reboots 5-10 times a day as opposed to 2-3 times an hour with local and cloud restores. already went to genius bar and talked to apple support staff on the phone, they have scheduled a vall back on tuesday so hopefully they can resolve...anything would be nice lol

I have been reporting this issue to apple. I tried everything master reset(20) times , Itune, set the phone Up as a new user. I finally broke down and contacted apple. I’ve been back and forth with support chat and in store. Apple is saying it’s my network.Well, I’ve reported this issue to my service provider (ATT). Tech support from my provider told me that apple should replace the phone. I only had this phone for a month. It’s so **** bad I have to carry a prepaid phone. Because, my iPhone 16 pro will reset, or isn’t working properly. Apple support online stated the store would replace my phone, well that didn’t happen. Even though the person helping saw my phone randomly say SOS. The apple Tech still wanted to say it my service. I know Apple keep track of a person interaction with their store. So, why is it so **** hard to exchange my phone out with the **** warranty. At this point, Apple is going to have some issues with me. This phone cost too much for me not to be able to use it. I’m at my boiling point to sell all my apple products. I feel like you guys just think people need these bull **** of products.

If you run an app and the phone gives you a black screen with an animated restart circle, you will need to uninstall the app and Force restart the phone. Force restart iPhone - Apple Support

After removing the photos taken by Samsung S23U from my iPhone, this random reboot seems to be stopped. I will keep an eye on this issue and update accordingly.

Add me to the list. Brand new phone and after transferring everything from old iphone 13 the phone is unusable. Freezing and crashing. Did a reset and copying everything back over again. Sounds like it won't work after reading the posts above.

Just the same on my new iPhone 16 Pro Max. Backup from iCloud was very long, and some apps still have not been downloaded and still waiting after two days now. Phone crashes multiple times when some apps are attempted to open. Other apps. no logo shown. Very unstable and almost unusable. What to do??

Same for me. iPhone 16 Pro is basically unusable. Constantly crashing. Reseting. Crashes when opening messages and settings. Apps refuse to download on their own. Have to click on each app and prioritize for it download. Seems like a huge failure on apples part. Only reason I can get anything done is I didn't trade in my old phone.

Same exact issues. As one of the other responses states, the 16 pro is unusable. Crashes constantly. Try to update apps? Crash. Open settings? Crash. Phone calls? Group texts? Crash. Thank god I didn’t get rid of my previous phone. 16 pro has been a nightmare. Sorry this isn’t a useful response, I just needed to vent amongst people with the same issues

I have upgraded to an iPhone 16 pro max and constantly getting the freeze/restart issue when trying to do or open certain things. ex. weather app, settings, widgets, etc. some apps intermittently don't display properly. Carplay would also not connect even though phone shows connected. Very frustrating. Hope Apple reads these and creates a fix ASAP.

It is happening with my camera app as well. It seems there is a memory leak or similar causing crashes to native apps after you open a few apps, update some apps, or other tasks that fill the memory. Highly disappointed and missed pictures of a 7 year olds birthday party amongst other issues like GPS crashing while driving in Boston, MA.

Same here. I've started to call it the Android experience. Sometimes it freezes for a few minutes and recovers. Sometimes it just reboots. Sometimes half of the icons disappear / are blank.

The transfer is already painful so don't feel like doing it from scratch, fixing eSims, logins etc. etc. A software fix is needed.