My printer is missing the 'Format for' list after macOS Sequoia update

Is anyone else running into printer issues after updating to Sequoia?

In order to print my documents properly, I would always format them for my specific printer. Now my printer doesn't show up on the "Format for" list in either Word or Pages. The printer is installed and I've been able to print some things. However, it isn't allowing me to format for my particular printer anymore. It just gives me "Any printer" as an option. This means my booklets are no longer printing correctly.




[Re-Titled by Moderator]


MacBook Pro 13″, macOS 15.0

Posted on Sep 24, 2024 8:53 AM

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Posted on Oct 2, 2024 7:08 AM

Had the same issue but just got it to work fine now! Open System Settings - Privacy & Security - Local Network and enable the app 'rastertoescpII'. There are manu other epson Apps listed there you might want to check too.

I got the lead for fixing it and mode info: https://epson.com.jm/faq/SPT_SEQUOIA-NS~faq-0000b89-macos_15?faq_cat=faq-topFaqs


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Oct 2, 2024 7:08 AM in response to p_alexander1985

Had the same issue but just got it to work fine now! Open System Settings - Privacy & Security - Local Network and enable the app 'rastertoescpII'. There are manu other epson Apps listed there you might want to check too.

I got the lead for fixing it and mode info: https://epson.com.jm/faq/SPT_SEQUOIA-NS~faq-0000b89-macos_15?faq_cat=faq-topFaqs


Nov 27, 2024 10:43 PM in response to AltrdSt8

Well, my printer access problems seem to actually be an issue with my virus software, ESET. Since Sequoia 15.1 these is an issue with ESET's firewall not allowing the printer access. I would turn OFF the ESET Firewall and was able to print. So, after talking with ESET Tech and now waiting for them to come up with a fix, I have turned their Firewall OFF and have turned my Apple Firewall ON.

Oct 3, 2024 9:16 AM in response to somnath1712

somnath, the communication error is a different issue than the original topic, where printers are not shown in the Page Setup menu - that part is an Apple bug.


The communication error could be the network access problem discussed above? Others here have had varied success. Apple has increased security in several places in Sequoia, so it might be another Epson process/filter that's causing this - and then also needs network access?


Depending on how much you want to investigate, you could enable cups debugging:


in Terminal:


cupsctl --debug-logging


print a job, and then look in the /var/log/cups/error_log file to see if there are any obvious (filter?) errors.


There is also /Utilities/Console. If you open that app and then filter for Epson while printing a job, maybe you'll see something useful?


I don't know if this Epson uses the rastertoescpII filter, but that filter seems to be common to other reports.


Hope this helps.



Oct 24, 2024 10:06 AM in response to p_alexander1985

Oct 24th - I had the same issues on MacBookPro 14" M2/32gb, Sequoia 15.0.1 ... running an Epson ET-8550 on driver 13.05 which were

  1. Communication errors
  2. Pages would not print - specifically 13x19


As regards the communications error, I tried re-wiring to ethernet and a few other things - but the aforementioned change in Privacy and Security to enable rastertoescpII did seem to fix this. I'm still on wired, but will likely go back to WiFi this afternoon. I enabled all the Epson related controls in the Privacy section.


I also updated the Epson driver to 13.26 (from 13.05) which I finally was able to locate on the Epson site.


I still cannot see any other printer name in the printer selection drop-down list for defining paper sizes than "Any Printer" - despite being on Sequoia 15.0.1 and Epson driver 13.26


Now some background on the other issue this to see if you are having the same problem.....

The the bigger issue ... I was using Lightroom Print templates from Sonoma to print on 13x19 sheets on Sequoia and what would happen is that the job would start, the Mac Print Center would display and the spinner would indicate the job was printing - the printer would make various grinding sounds and then it would cease; the Print Center and the printer showed the job as completed - but nothing printed. I could make it work on smaller sizes like 8.5x11, and Tabloid 11x17. I would set the job up on, say, 11x17 and print a test copy and then simply change the page size to 13x19 - and the above would happen. Sometimes LrC would crash out.


I then setup the same situation on my MacStudio running Sonoma - and the key difference I found was the definition of 13x19 paper had changed in the driver or within Apple's database. On Sonoma the paper size options in the size dropdown shows as "Super B (13x19) 12.95x19.02" and this is missing in Sequoia - which shows "Super B/A3 13.00x19.00 inches". That's different - so in Sequoia I defined a manual paper size with the width set to 12.95 and the length 19.02, and with internal margins of .2. I printed with that and it worked first time - so the width of the paper set in Sequoia at 13 maybe 0.5" too wide and the printer driver (or printer) is dumping it.


Can anybody else confirm this ?


jc - MacBookPro: Sequoia; MacStudio Sonoma. Epson ET-8550 current driver 13.26


Dec 9, 2024 7:43 PM in response to AltrdSt8

I believe that I've offered this solution already here somewhere in the Support Community but I'll offer it again here. I use ESET Security and the issue is with the ESET Firewall blocking the communication with the printers. ESET is aware of this and is working on a fix. The solution, which worked perfectly, is to turn off the ESET firewall and instead turn ON the Apple Firewall.

Bill

Nov 28, 2024 10:57 AM in response to AltrdSt8

Ha! I wish I had thought of this. Also running ESET. For me, additional issues indicate that here are multiple problems:


  1. Following Apple printer troubleshooting guide, ultimately did a printer reset, erasing all printer drivers.
  2. HP driver reinstall now fails with a “…for OS 15 and below…” error. This is an HP issue. Until fixed, printing to HP MFP277dw using iOS devices.
  3. Dell driver reinstall works, however unable to see in Printer app. Ultimately got it to show via IP address option. Still very glitchy and slow to print. Will try disabling ESET.
  4. Update to 15.1.1 seems to have resolved intermittent WiFi connectivity issues, so there is progress.
  5. On a related note, iOS 18.1.1 update appears to have resolved garbled cellular voice using Apple Car. Small victory.

Nov 19, 2024 12:24 PM in response to p_alexander1985

Found a solution that worked for me so sharing if it helps anyone out there. I had this problem with Epson ET-2710 on Wi-Fi not working / Connecting on Sequoia 15.1. Tried a few things on here but they didn't do the trick for me. But thanks anyway!


Somehow I chanced upon this - and staggeringly it worked for me.....


System Settings>General>Sharing>Printer Sharing


Select Sharing ‘On’


Click the info button (i) to see Attached Printers & Users


Select ‘Can Print’ from the relevant Printer drop-down. It wasn't set to 'print' on mine, so I guess that's why it didn't.


Now it does! Sorry if it could be clearer, but hope this helps someone.


Now I see there's a Sequoia update imminent (15.1.1) so maybe that'll have an Apple fix. Computers, eh?



Dec 8, 2024 3:46 PM in response to IxAMxFed

rastertoescpll is for Epson printers, and the rastertoescpll fix has nothing to do with the original post of printers not showing up in the page setup dialog - that was a different issue and was fixed in an update. This thread has unfortunately veered off the original topic. The rastertoescpll answer is helpful for Epson printers that have errors printing, it doesn't apply to AirPrint or other vendors. Other vendors may require similar security access.


If you can print to your HPs from iOS devices - I am guessing that is what "can print to them from my other devices" means, try restarting the printer and the router, then re-adding it.


Another troubleshooting step is to turn on cups debug logging:


cupsctl --debug-logging


print a job, noting the time, and examine the error_log from /var/log/cups for any errors.


Hope this helps.

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My printer is missing the 'Format for' list after macOS Sequoia update

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