Problem with BMW Digital Key Plus on Apple Devices

Hi,

I’m experiencing issues adding the BMW Digital Key Plus to both my Apple Watch Ultra 2 and iPhone 16 Pro Max after updating to watchOS 11. The Digital Key worked well on both devices before the update.

I have tried various methods, including deleting the BMW app and reinstalling it, removing the vehicle and adding it back to the app, and seeking help from the dealership. Despite my efforts, I still cannot add the Digital Key Plus. This function worked perfectly before the new update.

Each time I attempt to add it, I receive the message: "Cannot Add Car Key: There was a problem adding this BMW key to Wallet."

Please help!

Thank you very much.

Amy

[Edited by Moderator]