Macbook screen broken and not connecting to external monitor

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Level 1

4 points

Macbook screen broken and not connecting to external monitor

Hi, my macbook pro 13 took a fall yesterday and the screen broke internally and it is not displaying anything. When I try to connect it to an external monitor it says no signal. Computer is still making start up sound when i turn it on. Is this an issue that could be fixed without fixing the screen? How much would that run me?

MacBook Pro 13″, macOS 14.6

Posted on Sep 25, 2024 6:22 AM

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Answer 1

varjak paw

Level 10

182,798 points

Sep 25, 2024 7:42 AM in response to Julia_c123

You will need to take your Mac to an Apple Store or authorized service center for diagnosis. The fall may have damaged only the screen, or it may have caused additional damage. There's no way for any of us to know for sure. Having the Mac examined and diagnosed is the only way you will be able to get an accurate estimate.

Regards.

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Macbook screen broken and not connecting to external monitor

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