ipad mini 6 won't power off


I have tried using the power button, as well as the power button + volume button, but it will only go to sleep and not power off. Apple logo does not appear, even when plugged in. Was fine until I did the latest update.

iPad mini 6, iPadOS 17

Posted on Sep 25, 2024 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2024 8:48 AM

Try force-restarting the iPad:


  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.


If that gets to the Apple logo or a colored blanks screen, post back and we'll go from there. If the iPad still fails to start up at all and you're sure the iPad is charged, you may need to contact Apple Support or take the iPad to an Apple Store or authorized service center for assistance.


Regards.

2 replies
Question marked as Top-ranking reply

Sep 25, 2024 8:48 AM in response to Seadoll

Try force-restarting the iPad:


  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.


If that gets to the Apple logo or a colored blanks screen, post back and we'll go from there. If the iPad still fails to start up at all and you're sure the iPad is charged, you may need to contact Apple Support or take the iPad to an Apple Store or authorized service center for assistance.


Regards.

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ipad mini 6 won't power off

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