You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Siri not responding on iPhone 16 Pro Max

As title says, Siri is not working. It only works if I press the side button, not by me saying "hey siri" etc.


I have turned siri off and back on again and done the 5 phrases to set it up and still nothing. I have changed the language, changed the voice, changed to prefer spoken response' and still nothing.


Obviously on IOS18.


Has anyone else had this issue because it is driving me mad. £1,400 for a phone and it doesn't work properly!

iPhone 16 Pro Max, iOS 18

Posted on Sep 25, 2024 8:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2024 4:47 AM

As suggested here 7 Proven ways to Fix Siri not responding on iPhone 16 pro Max I went to Siri in settings, there clicked on Siri responses and choose prefer spoken responses instead of automatic, after this as suggested did a force restart and now it's working fine.

251 replies

Sep 28, 2024 8:42 AM in response to chesterflaps

Yes, I use Siri 100x per day and this has been very annoying. I am carrying around my iphone 12 to do the work since that's still functioning correctly.


It's sad how much Siri still messes up understanding my dictation, even when it's working. With all the AI power now it should work so much better. I think Apple engineers need to completely rebuild it.


Google voice rarely misses but I will never go to that platform.

Oct 18, 2024 12:22 AM in response to chesterflaps

I’ve had my 16 pro max for about three weeks and having this same issue. Been driving me crazy! Tried all the steps advised and nothing at all! I used this feature often. My phone is up to date with iOS 18.0.1 too. My two office mates with 16 pros are having the same problem. Haven’t checked with anyone on other devices but I’m hoping that by leaving my comment here it increases visibility for Apple on this so they see that it is a fairly widespread issue and we hopefully get a software patch for this ASAP!

Oct 23, 2024 12:00 PM in response to chesterflaps

Updating from yesterday. Did waht support said, worked last evening, Siri was responding with voice. Today, she isn't hearing me. I see the speech thing for Siri when saying "Siri Call xxxx" and then it does nothing. I repeat Siri multiple times, and no bubble at all, just not responding. Did the other suggestions to turn on Content and Privacy under Scren time, restarted, still same issue. I decided I'm not waiting to see if an update fixes it, I've had the phone less than 10 days. Taking it to the Apple Store Sunday for a replacement. Not playing these games.

Sep 29, 2024 2:06 PM in response to chesterflaps

Talked to ATT and Apple tech support! ATT says many complaints, Apple tech support says they don’t know about this but they had me turn off the side button function and it seems to be working. No one at Apple has heard of these issues. I can’t believe that with all these messages on the message board. After I turned off the side button function Siri worked fine then I turned the side button back on and both seem to be working. I don’t know if this is gonna last because sometimes it works and sometimes it doesn’t but you guys can try this little trick. Hope that helps.

Siri not responding on iPhone 16 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.