You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Siri not responding on iPhone 16 Pro Max

As title says, Siri is not working. It only works if I press the side button, not by me saying "hey siri" etc.


I have turned siri off and back on again and done the 5 phrases to set it up and still nothing. I have changed the language, changed the voice, changed to prefer spoken response' and still nothing.


Obviously on IOS18.


Has anyone else had this issue because it is driving me mad. £1,400 for a phone and it doesn't work properly!

iPhone 16 Pro Max, iOS 18

Posted on Sep 25, 2024 8:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2024 4:47 AM

As suggested here 7 Proven ways to Fix Siri not responding on iPhone 16 pro Max I went to Siri in settings, there clicked on Siri responses and choose prefer spoken responses instead of automatic, after this as suggested did a force restart and now it's working fine.

251 replies

Oct 22, 2024 3:19 PM in response to chesterflaps

This was happening to me. I just got off the phone with Apple Tier 2. We changed the setting in Siri > Siri Responses from Automatic to Prefer spoken responses, and it's working fine. It is NOT happening JUST on 16 Pro Max. I checked my 2018 iPad and it was doing the same thing and not responding with voice (hardly use it any more). This Automatic setting is a new thing in iOS and iPad OS and it got set to be the default during the last update.


We will see if it sticks. I'm sure this is due to updates getting ready for the so-called AI that's supposed to come out with the 18.1 update on October 28. I am very concerned this is happening to so many people and that a lot of people are reporting that none of the fixes work for long. Best thing to do is see what happens with the 18.1 update. If it's still a big issue for many users, I suspect someone will be starting a class-action against Apple if they remain tight-lipped about it. Siri is, after all, a staple reason many people use an iPhone and should just work and never have an issue like this.

Oct 26, 2024 1:18 PM in response to NolaMomOf2

@NolaMomOf2 That's a good idea, and it can work. And it's one of the things I tried. But...here I have a $1500 iPhone which doesn't work properly with Siri, and I have to butcher a function of the button to make it work maybe for a little while?I use both the button at times and voice, so it's really not an acceptable solution to basiclly disable one thing to make another work.


p.s. I am going to the Apple store tomorrow to get this replaced, and I will let people know if a new one has the same issues. I suspect it will have, but I have a right to a replacement within 14 days, so that's what's gonna happen.

Oct 27, 2024 2:02 PM in response to chesterflaps

Spending that much money on iPhone 16 Pro Max and having it fail at basic task that my iPhone 12 had no problems with ever is embarrassing.

I switched from a Windows and Android setup to all Apple seven years ago because I felt that it offered a better user experience. I am seriously contemplating switching back, as Apple ecosystem seems to just “doesn’t work” anymore.

Siri not responding on iPhone 16 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.