Screen sharing not working on MacBook Pro M2

Requesting to share my screen from messages - worked before upgrade to sequoia on sonoma - message on other laptop does not arrive and no indication of message on originating laptop. checked screen sharing all settings are enabled on both laptops. connection is hardwire.


I can access network and see screen on other laptop...this works both ways.


Both laptops restarted.


[Re-Titled by Moderator]

MacBook Pro 16″, macOS 15.0

Posted on Sep 26, 2024 11:21 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2024 1:12 PM

Update: confirming that the problem still happens on MacOS 15.1 (though, when I select "ask to share screen" for someone in an iMessage thread, it now launches a FaceTime Audio call, like some other posters have mentioned. Previously for me at least in macOS 15.0, it did nothing at all. Worked correctly in macOS 14 and earlier.)


Using the Screen Sharing app still functions correctly -- just not able to initiate it from Messages. (In case some aren't clear about what we're talking about, see screenshot below.)


Similar questions

31 replies

Sep 27, 2024 6:27 PM in response to abovdal

Are both your computers connected to the internet? YES VIA HARDWIRE CABLE INTERNET...NO WIFI.

Are you able to send any kind of Message between the two computers? YES WE CAN SEND MESSAGE TEXTS AND EMAIL FINE. I CAN LOG INTO THE OTHER COMPUTER VIA SCREEN SHARING - WHEN YOU LOOK ON THE NETWORK YOU SEE THE OTHER LAPTOP AND YOU CAN LOGIN AND THEN VIEW THEIR SCREEN.

Are they both signed into an Apple ID? YES, BUT DIFFERENT IDS OF COURSE.

Do both computers show up in Find My? YES


BOTH LAPTOP ARE NEW MACBOOK PRO M2 RUNNING THE LATEST SEQUOIA.


APPRECIATE THE QUESTIONS. EARLIER I SHARED THAT I TALKED TO APPLE AND THEY RAN OUT OF TESTS AND COULD NOT EXPLAIN IT. WE VERIFIED THAT THE APP - SCREEN SHARING - WHICH I HAVE NEVER USED BEFORE BUT APPEARS TO BE THE CODE THAT MESSAGES IS ACTUALLY USING FOR THE INTERNAL "SHARING" FUNCTION - WORKS FINE FROM EITHER LAPTOP. AS FAR AS I CAN TELL, SCREEN SHARING APP DOES NOT HAVE SOUND BUT WHEN YOU USING SHARING IN MESSAGES YOU GET SOUND AS WELL AS SCREEN.


DON'T KNOW IF YOU SAW MY NOTE BUT WHEN I TRIED TO SHARE SCREEN TO A FAMILY MEMBER OFFSITE, WHEN I HIT "SHARE" AND SHARE MY SCREEN IT OPENED "FACETIME" AND CALLED HIM WITH SCREEN SHARING ENABLED. IT'S ALMOST LIKE SEQUOIA IS USING FACETIME TO IMPLEMENT SHARING INSIDE MESSAGES...


APPRECIATE THE QUESTIONS.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen sharing not working on MacBook Pro M2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.