Camera app crashing on my iPhone 16 Pro Max

IOS 18.0.1 did NOT solve the camera crashing issue for me.

I am experiencing the same issue. The restart only temporarily fixes the problem. I have been troubleshooting this with Apple support the last few days and it is escalated the engineers. Hope they get this fixed soon. It is very annoying. Seems to happen at the worst times.

I’m experiencing the same issue, brand new out of the box 1st time pictures, I can’t even take a picture with the phone, it crashes every time

I can also confirm that the 18.0.1 update does NOT fix the crashing camera problem. This is not the Apple I know.

👉🏻 I thought I was the only one with this problem. Using the camera control to wake up the phone and to take a picture (either by using the camera control or using the touch screen button), crashes the camera app (turns black).

I force restart every night (and have been for years with all my iPhones). This does not fix this issue. I’ve missed quite a few captures because of this. I am not happy. 😡

Horrendous Apple iPhone Pro 16 camera hardware or software problem. I picked up the iPhone on Sunday, 21 September. Within two days, the camera app was crashing intermittently. And once it started crashing (push button on screen or frame, the screen goes black momentarily then dumps me back onto home screen) it will continue to crash until you do a reset on the phone. I got Apple support on the phone and, after trying to help me, the agent said 'here's a genius bar reservation' (for Monday, 30 September.)

At the genius bar, they said yup, we'll take in your new, defective 512gig mem iPhone Pro and give you a new phone (as I had originally ordered.)

It took me until last night (1 October, to pretty much have everything up and running on my NEW phone) then the d**n camera problem started crashing again!!! This suggests this is not a rare defect! There are currently 55 replies re this problem.

I am experiencing the same issue with a host of other issues. My touchscreen freezes where I can't get anything to work. I have to restart my iPhone at least seven times a day because the voice to text stops working. And the battery life is worse than my iPhone 15 Pro Max that I had for a year. This is disappointing. I've had every model of iPhone since the first one came out.

iOS 18.0.1 has not resolved the camera crashing issue in my iPhone 16 Pro Max 512 Gb. The camera crashes on any mode for me not just macro mode as mentioned in the iOS 18.0.1 fix release notes. Camera crashes - screen turns black - battery goes to 1% and iPhone hangs for a few seconds and recovers ... same cycle repeats ... camera app is unusable ... really hope this gets resolved quickly ...

Worked with Apple Support. We tried reapplying the latest upgrade via my Mac and the phone in restore mode. Problem persisted a couple days later. I was advised the next step was to completely wipe the phone and reinstall everything from scratch, not from backup, as the culprit is likely somewhere in my backup. I did that over the weekend, took about 8 hours. It's been two days without the issue returning. I will continue to monitor.

One of your contributors stated they worked with APPLE and APPLE advised them to wipe the phone and then reinstall the new update. I’m not about to do that. I have too much stuff on the phone. It takes me hours to get all the email passwords back and to get the apps and passcodes back in the phone, it took me four hours to set up this phone that is not a solution

Day 3 and the camera continues to work without issue. The fix is coming. Look for it around October 28th or hopefully before.

Please report this to the Apple Customer Service. I experience the same on my 16 Pro. When I first called a week ago they weren’t aware of the problem as it hadn’t been reported much yet. A few days later the agent had more reports and we spent about 2 hours performing several actions and gathering log files. He told me his colleagues were doing the same to get as much data as possible, as they apparently didn’t have a clue yet what causes this.

Ridiculous as it may be that we are doing the QA for them, please report it. The bigger and widespread as the issue proves to be, the sooner we will get a fix for this.

I’m quite disappointed, as I was certain that Apple thoroughly tests its devices before launching them to the market—something at least Samsung seems to do. Unfortunately, this device, despite its high price, has been released with numerous bugs.

Apple, your development team needs to address these issues promptly.

I'm facing the same issue with my 16 pro. restart only fixes temporarily almost everyday it happens

I had the same issue with my brand new iPhone 16 pro max. Connected with IT support two days in a row. First time they asked me to do a reset as above. Did it and worked again but the next day same problem. I have the new phone for a week and it happens every single day. They adviced me to bring the phone back to apple, which is will do tomorrow!