How to check iPadOS 18 upgrade availability for iPad Pro M4

I ran into this when I tried to use my old iPad Pro running 18 to my new M4 one running 17.7. After several attempts even trying to go from my Mac to the new M4 didn’t work, I called support. Support person I was speaking with tried for 72 mins to update to 18 so I could use my backup. When he talked to his Sup about what he was encountering he was told about the problem with 18. The guy took it hard that he couldn’t help me, which I told him it sure wasn’t his lack of trying.

In the end, I ended up going to my purchases and then manually installed all of my apps. I’m definitely not happy with Apple for all the extra effort and stress I went through. Knowing that this kind of thing can happen with new devices will definitely affect future purchase decisions.

Same problem here. Apple said to let my trade-in window to expire and that they may extend it. I’m not happy about that response and won’t send my old iPad in until I can transfer the data to the new M4.

Hey All,

My M4 iPad ordeal started in July. The iPad could NOT retain an IP address for any real period of time. Sometimes, it would drop connectivity within a few minutes - sometimes, it would drop in a day or even two. Super frustrating. Multiple cases with Apple and Comcast.

Today, Amazon agreed to take it back. THANK GOD.

Now, I gotta decide which iPad to get, but I know that the only one that will work with Apple Intelligence is the M4 model. So I guess I'm kinda screwed if I want to buy an iPad that can stay relevant for the next few years.

Apple really screwed up on this one, IMO.

• Jon

Yep, info.plist can be changed on windows/mac with any text editor.

youll want to search for “product version”, you’ll see “18.0” - change that to the current version of the m4 new ipad, for me was “17.7”. Then you’re able to plug your new iPad in and restore it. I did this earlier, worked perfectly.

The iPadOS 18.0.1 update has been released today - hopefully for all compatible models of iPad.

The update should be available to all over coming hours as the update rolls-out to Apple's regional servers.

Elmo48 wrote:

Thank you! I am in the process of downloading and installing 18.0.1 on my new iPhone and iPad M4. Wish me good luck. By the way, this forum has been incredibly helpful.

You're very welcome.

Hopefully the news with propagate quickly throughout the community - in particular for those that have experienced difficulties transferring data from an earlier iPad.

Hi,

I can't update my iPad M4 13" to 18.0.1.

It downloads and when I install it, it just restarts.

The download is gone and asks me to download again. The same thing repeats again if I download again.

I tried to update it using my MacBook but it still did not. It can't even get restored and then update.

Why is this happening?!

I had a 3 month old iPad Pro with M4 chip and upgraded to iOS 18 and it screwed up the iPad and had to get it replaced. Apparently there’s an issue so they aren’t letting any with the M4 chip upgrade yet.

preloaded iOS 18 machines would work if they had them..... Thanks for your feedback....

Same experience here

I'm experiencing the same thing.

Same here……….

Its very had to find fresh stock which might be preloaded with iOS 18. I just bought one on Sept 25 as well and it was manufactured in May.

My apple store had no pre loaded 18's

Might have to wait till the next update from what i've seen online.