Is it possible to change the device of 15 Pro Max to 16 Pro Max from the iPhone store? If we bought the iPhone 16 Pro Max from another place?
[Re-Titled by Moderator]
iPhone XS Max, iOS 17
If you mean you wish to exchange the iPhone 15 for an iPhone 16, no, an Apple Store will not accept a return or exchange of a device purchased from another dealer. You would need to go back to that dealer and ask about their exchange or return policies, if any. If you mean you want to trade in the iPhone 15 for an iPhone 16, then yes, that can be done. You may be required to provide your original receipt as proof that you are the owner of the iPhone 15.
If that doesn't answer your question, please clarify what it is you wish to do.
Regards.
If you mean you wish to exchange the iPhone 15 for an iPhone 16, no, an Apple Store will not accept a return or exchange of a device purchased from another dealer. You would need to go back to that dealer and ask about their exchange or return policies, if any. If you mean you want to trade in the iPhone 15 for an iPhone 16, then yes, that can be done. You may be required to provide your original receipt as proof that you are the owner of the iPhone 15.
If that doesn't answer your question, please clarify what it is you wish to do.
Regards.
Sorry, your post is a bit confusing.
If you have already bought the iPhone 16 Pro Max, what are you looking to do at an Apple Store exactly?
What does the iPhone 15 have to do with it?
You can't trade in an iPhone 15 to Apple and then go buy the iPhone 16 at a discount somewhere else if that is what you mean.
If you trade it in at an Apple Store, then you get a discount on a device you buy there or a gift card with the value of the iPhone 15 Pro Max.
Please rephrase the question. This doesn’t make sense.
Is it possible to change my iPhone 15 Pro Max to iPhone 16 Pro Max from any Apple store?
