How to replace 16 pro to 16 pro max

i Want to replace the mobile from 16 pro to 16 pro max

iPhone 16 Pro, iOS 18

Posted on Dec 19, 2024 10:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2024 10:20 AM

If you mean you purchased a 16 Pro and want to return it for a 16 Pro Max, assuming you bought it from Apple

, you typically have 14 days from date of purchase to return an item for refund, then buy the item you want.


However, as this is the Holiday Season, Apple has extended returns for items purchased directly from Apple in the United States, Canada, the United Kingdom, and Australia, starting November 8th through December 25th to be returnable up to January 8th 2025.


If you purchased it from someone else, you'll need to ask them what their return policy is.

4 replies
Question marked as Top-ranking reply

Dec 19, 2024 10:20 AM in response to Adamar92

If you mean you purchased a 16 Pro and want to return it for a 16 Pro Max, assuming you bought it from Apple

, you typically have 14 days from date of purchase to return an item for refund, then buy the item you want.


However, as this is the Holiday Season, Apple has extended returns for items purchased directly from Apple in the United States, Canada, the United Kingdom, and Australia, starting November 8th through December 25th to be returnable up to January 8th 2025.


If you purchased it from someone else, you'll need to ask them what their return policy is.

Dec 19, 2024 10:16 AM in response to Adamar92

Your question isn’t entirely clear. If you purchased a 16 pro and want the pro max instead, you can return the 16 IF you purchased it directly from Apple within the last 2 weeks, and buy whatever you want. If you purchased it from another retailer, you will have to ask them what their return policy is.


If you can no longer return it for a refund, you’re welcome to sell it however you want (Apple won’t buy it) and go buy the phone you want instead.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to replace 16 pro to 16 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.