CarPlay settings on my iPhone will not respond despite being updated

If you had a phone previously connected to your car, try the following:

1. Go into Settings on your iPhone, tap General then about and see the name of the phone and change the name to something Suzi's iPhone 16 Pro Max
2. Go into your cars system and tell it to forget the previous phone (you may need to dig into the car systems settings to do this, so refer to your owner's manual to learn how to do this.
3. Now try to set up CarPlay again in your car

Kudos lobsterghost1 - I took the cord that came with the 16 Pro Max phone plus the C to USB adapter out to the car just now and bing bang boom it worked !!! I would never have thought such a small thing could keep me out of Carplay but it did. Many thanks

505ksc wrote:

Kudos lobsterghost1 - I took the cord that came with the 16 Pro Max phone plus the C to USB adapter out to the car just now and bing bang boom it worked !!! I would never have thought such a small thing could keep me out of Carplay but it did. Many thanks

Yay! So glad it helped you and thank you for taking the time to come back and let us know it worked!

You're very welcome!

I got it working... it has to do with the cable. The cable has to say it works with Carplay, but it may not work on both sides. When I flipped my cable and used the other side, it worked.

Yes the usb-c female to usb adapter was the fix for me as well. Worked like a charm.

hanncast wrote:

I have an iPhone 13 and ever since doing the update to iOS 18. I have been having major issues with my CarPlay so I think it’s the iOS 18 update I’m hoping that they will either fix it or reset it back to what it was.

I have two iPhones, both on iOS 18 and have absolutely no issues with CarPlay working in either of our cars. So no, it's not likely an issue with iOS 18. It can however, be an issue with the car's infotainment system, which could need an update to work optimally with iOS 18.

tamarafromfontana wrote:

Thank you lobsterghost! Same problem with CarPlay on my 2016 Chevy Volt! Used usb adapter and it worked again!!!! Thank you so much! I was about to buy a whole new entertainment system.

You're VERY welcome! Glad it helped you!

Hello I had the same problem. my issue was resolved by buying this adapter at Best Buy and using the cable that came with phone … not sure if other cables will work . Mine did with original

Same. Any adapter works that is USB-USBC compatible. I have three and all three work. You must use the Apple issued cord for Apple Play to work!

I have an iPhone 13 and ever since doing the update to iOS 18. I have been having major issues with my CarPlay so I think it’s the iOS 18 update I’m hoping that they will either fix it or reset it back to what it was.

It's the weirdest thing... I tried the adapter, different cables... same problem. But when I put my car in Drive, it connects. It won't connect when I first turn it on. This never happened with my previous iPhone.

Thank you lobsterghost! Same problem with CarPlay on my 2016 Chevy Volt! Used usb adapter and it worked again!!!! Thank you so much! I was about to buy a whole new entertainment system.

We have a Subaru CrossTrek with Apple CarPlay that only works via the USB connection and it still works with my iPhone 12 (IOS 17) but it won’t work with our brand new iPhone 16 (IOS18) and we’ve also checked all the settings and made sure there’s no restrictions. It’s got to be an Apple issue and we need it resolved. We don’t have the Bluetooth option on our infotainment system, so it’s not that the vehicle is remembering the older phones. Please help. We need our navigation and CarPlay options to work!

Tylereav76 wrote:

We have a Subaru CrossTrek with Apple CarPlay that only works via the USB connection and it still works with my iPhone 12 (IOS 17) but it won’t work with our brand new iPhone 16 (IOS18) and we’ve also checked all the settings and made sure there’s no restrictions. It’s got to be an Apple issue and we need it resolved. We don’t have the Bluetooth option on our infotainment system, so it’s not that the vehicle is remembering the older phones. Please help. We need our navigation and CarPlay options to work!

No, it doesn't HAVE to be an Apple issue. As I already mentioned, CarPlay is working just fine on both of our iPhone 16 Pro and 16 Pro Max on both of our cars. If you are having an issue on a Subaru, contact Subaru for assistance.

I have done all the suggestions I’ve even been to the dealership. It has nothing to do with the car and worked until the day. I did the update and then once I did the update and went back into my car my whole radio reset and now nothing hooked up