Email Sound Notifications Not Working After ios 18 Update - Temporary Fix Found

Interesting Pmhgeneral , I don’t have an Apple Watch but turned off Bluetooth and got mail notification sound. Switched back on and no sound again. Trouble is I want Bluetooth on for e.g when in my car.

Be aware that other things I tried that seemed to work sties working again 24 hours later. Please let us know if your fix works after 24 hours

Mikey5oh, I think you are right to be hesitant. I have previously uninstalled and reinstalled the Mail app and found alert sounds came back. However, they haven’t continued for more than a day.

After installing 18.4 both my wife and I immediately started to get the alert sounds again. So far they have lasted a day or so but who knows if they will keep going?

Apple censored comments as well.

I decided to go with outlook problem solved!! Apple worries more about revenues than having half decent product.

Updated to 18.4 last night. This morning I have received two emails and actually got notification sound! Have they finally fixed it?

Just updated both my phone and iPad with 18.5. Sound notifications working. Will wait a few days to see if it continues to work. Did nothing more than the update.

I have two iPhones each under different Apple ids, one in NZ one in the UK. Both are updated to 18.1.1. Each of them lack have sound notifications or haptics for Mail. The UK iPhone is a new 16 Pro.

I've talked to three different Apple representatives, two over the phone, one at the Regent St Apple store Genius Bar in the UK face to face. The UK phone has had its software installed twice, and my settings, which I know in any case thoroughly, are all correct, according to all three representatives. The hardware has also been checked electronically.

It follows from all this it is a software fault. It goes without saying that it should be corrected by Apple soon or it will continue to lose its reputation, as I've read many of the reports of this problem on the net.

Apple phones are beginning to include too many separate functions, some useless in my view.

Roll on the next update to fix this problem. Wake up, Apple.

You are right that using Apple mail app with a non-icloud account is affected as that is my situation. Except, my Apple watch is receiving alerts and fetching mail every 15 min. It’s only the iphone that is not. So, that must mean the mail is received , alerted and downloaded for the watch to see. But, the phone is not showing any new mail until opening the iphone Apple mail app.

No notifications and sound on my IPad since os17-even lost my emails on os17.3 and had to pay AOL to get

some back! Apple techs told me the “engineers” are working on it. Get emails only when I open the mail app.

Keeping my iPhone on ios16 as it works fine like my iPad once did. I now believe they can’t fix it and thus important emails are not read in a timely manner. Solution: Apple should replace the device with this bug for

a new one as not all devices got the mail notification bug. Strangely, it sometimes notifies with SOUND between 6-8 pm. 18.2.1 has no fix, just drained battery.

AnonymousTLG,

They are probably saying it doesn’t impact all users because they still cannot get into their heads that it is only impacting people (as far as I can tell) who have email accounts that IOS will not allow to have the new mail ’Fetch’ setting on ‘Push’.

I assume that is the case for you also?

This obviously is a known issue, no audible email notifications. I’ve called Apple Support over 10 times. Some of the reps never heard of the issue while others have. I’ve had this issue since installing iOS 18.2 and now 18.3. I keep getting told that they are aware of the issue and are working on it. Even with the new update, 18.3, the issue still persists. Unbelievable.

Here it is Feb 11 and I've had this problem ever since ios 18. No notification sound for incoming mail even after trying all the solutions that I could find.

As I was signing in now I see that ios 18.3.1 is waiting for me to install. Could this be finally the fix I've (we've) been waiting for?

I literally just got off the phone a couple of minutes ago with Apple. The rep wanted to screen share with me so that she could check my settings. I told her this was the 25th time I was calling regarding this issue and had her connect me to a supervisor. In short he had me do a diagnostics on the phone and send it to him. He said that he would escalate the problem and get back to me as soon as he hears back from whoever deals with the Diagnostics.

totally unacceptable. All this money spent on Apple devices and a simple bug can’t be fixed. 🤬

I turned Bluetooth off once, tested and got notification sound. Turned back on and tested, got no sound. Turned back off and tested, still got no sound!

There’s something really weird with this issue. To be a little bit fair to Apple, I have to say as an ex electrical engineer (not in phones), intermittent faults are the hardest to diagnose.

Having said that 3 months or so is a long time!

Same problem for some time. I just updated to 18.4.1 today. No change in the glitch. Spoke to Apple. The rep acted as if they have no reports of anyone reporting this issue. After speaking to their higher level, the recommendation was to back up the phone and restore to factory defaults. I declined. I doubt it would fix, and possibly screw up my thousands of songs with associated artwork. As another poster stated, it does not really seem like Apple cares what happens to their clients.

The iOS & iPadOS 18.5 RC Release notes do not contain a fix for this problem but I would encourage those who haven't yet tried deleting and reinstalling the mail app to give it a go. It certainly worked for me.