Email Sound Notifications Not Working After ios 18 Update - Temporary Fix Found

I downloaded 18.1.1 also yesterday and still erratic with text notification sounds. Was hoping this latest update would fix the problem. I do not use Mail - I use GMail - and am getting banner and text notification sounds OK.

I bought the iPhone 16 Pro Max the day it came out from that day until today. I still don’t receive any email notification sounds. I’ve deleted the app. I’ve reinstalled the app. I was surprised the other day. I got one sound notification one that’s it did silence. It’s baffling to me how Apple can release a new phone or updates and not be aware of these incidences after all these phones are not inexpensive it’s not right there needs to be more oversight.

Well, I just updated to the 18.2 and still no notification sounds on the Mail app. I’m losing confidence in Apple’s products. This should be a simple fix why I have to spend so much money and be so frustrated is beyond me.

Spoke to Apple support again after IOS18.2 didn’t resolve it. They again confirmed they are aware of the problem and apologised for not sorting it with the update. However, they would not send me an email confirming that. Have scheduled a call back for tomorrow when the ‘senior desk’ will be available.

I got in touch with someone that should remain nameless Apple support with same issue , explained that I have updated to 18.2 hoping for a resolution, but instead I was told that I was running a beta version …. When clearly just downloaded the public official release 18.2. At the point I gave up because the guy doesn’t know if he is coming or going. Apple get it together !!!

We will get to iOS 35, and still a simple non-feature like sound notification on incoming email won't work.

I find it more than ridiculous.

I had a ticket opened, senior engineer involved, but nothing.

Frustrating.

Agreed. I’ve just updated mine to the latest version and still no audible notification for mail delivery. Seriously thinking of leaving Apple iPhone and going to something more reliable and versatile. These Apple products don’t come cheap and yet they don’t work properly. Come on Apple, get your act together.

Actually my problem is no alerts sounds on messages, reminders and calendar alerts. I do get vibrations, but need the sounds to work. I am on 18.2 and I started noticing not all the sounds would come thru at first but none since this update.

we need HELP… I have tried going to notifications and focus and other suggestions nothing has helped.

I cannot understand apple support

when i spend this kind of money on a phone i expect a really good support

we all know how much it cost to fabricate a iphone, we accept the price they charge, because we understand that programmers and programming and everything else involving the creation and development of iphone cost money

So now i ask to Apple, where is my support for the money that i spend ???

this problem with mail notification is going on for 2 months now, i’ve had a lot of problems with my partners and clients because of not replying on time, because i do not receive notifications

Looks like to me Apple is beginning to be a company not reliable, and only aim to have the most profit possible regardless quality or support

I cannot accept this amount of time to resolve a simple issue, when i spend this amount of money for you support

It seems to affect all iphone models. I have a brand new iphone 15 Pro Max with same issue for more than two months now. I do realize that if the Apple Watch is being worn, then that intercepts and suppresses iphone sounds and notifications by design without any option to keep alerts active on both devices. But, this lack of notification problem exists even when my watch is off.

You know I’ve been having so many problems with iPhones the last couple of years I think it’s time to go back to androids a simple problem like not getting mail. Notifications is unacceptable. Specially when you spend money on a high-end phone like an apple 16 Pro Max disgraceful.

I spoke to Apple tech support in December, 2024 about this problem. They said they are aware of issue and are working on a fix - but no timeline for the fix and the problem continues. You'd think it wouldn't take this long.

Not true for most of us. I spent about three hours with higher level Apple Technical Support in September. They looked at everything on my phone to find nothing to be causing the issue. All settings were set, and still are, as they should be set. I’ve said before on this post that it seems the fetch new data has started functioning only when the mail app is opened and never periodically per the settings. Because only when I open the mail app does the incoming mail flood my screen with alerts which is stupid. Alerts shouldn’t occur when the user is reading the mail.

I believe the problem we are experiencing is only effecting those of us using Apple’s own Mail app with a non ICloud email address that does not allow the ‘Push’ option for Fetching new emails. I’m guessing you don’t fall into that group PaperBen

Yup. Just installed 18.2.1. I don’t know what it accomplished but it sure didn’t fix the email tone problem. Maybe this update fixed something from five years ago and it will take that long to fix the email tone issue 🤑