Cannot update Apple ID payment method

I’ve been trying to change the card in my Apple payment and delivery section but the option to edit is grayed out and I cannot add a new card

iPhone 12 Pro Max, iOS 17

Posted on Sep 29, 2024 5:33 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2024 5:35 AM

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


1 reply
Question marked as Top-ranking reply

Sep 29, 2024 5:35 AM in response to Theguyman

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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Cannot update Apple ID payment method

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