Unable to change Payment method on Apple ID account
I go to settings and press payment and shipping and my card comes up but edit is not lit up and wouldn’t let me change anything
[Re-Titled by Moderator]
iPhone 14 Pro
Question marked as
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community