Issue with AirPods Pro 2 and iOS 18: Ringtone Volume Extremely Loud

With iOS 18.0.1 and AirPods 4, after iOS 18 update, my "Reduce Loud Sounds" (Settings > Sounds & Haptics > Headphone Safety) toggles on with 90 dbs. I remember, before update, it was deactivated and I didn't have any problems with ringtone volume with AirPods. In my case, toggle off "Reduce Loud Sounds", fix issue ringtone volume extremely loud. Also, toggle on with minimun setting (75 dbs) fix it, but it also affects "Music" reproduction (it is not possible to reach very loud volumes).

On your iPhone or iPad, go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did a hearing test and have turned on a hearing aid, please turn it off too.

Then, put your AirPods into the case and take them out again. It should help

OMG it worked! Now I can hear my calls ringing and Siri call announcements through my AirPods Pro 2!

Simply by Turing off Headphone Accommodations!

i followed these instructions from another user:

“On your iPhone or iPad, go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did a hearing test and have turned on a hearing aid, please turn it off too.

Then, put your AirPods into the case and take them out again. It should help”

I put the answer here (more appropriate thread for this BUG):

255914614

"I had this problem. After reading a lot of suggestions that did not work. And unhelpful stuff like: "turn up the volume" (duh) I found a workaround to this BUG:

Put an airpod in your ear. This will enable it, so that AirPods shows up in Settings.

(test: Call yourself from someone else's phone. Verify that the call notification did not come through. Or it might be super faint/unhearable).

Scroll down to Hearing Assistance in Airpod settings

Turn OFF Hearing Aid feature.

(test again: Call yourself again from someone else's phone. Verify that the call notification did come through. On my phone it was very audible. Almost loud).

Then, Turn ON Hearing Aid feature. - the calls should still work.

(test again: Call yourself from someone else's phone. Verify that the call notification did come through. On my phone it was very audible).

Problem solved. For me.

Now here's where this is going to get frustrating: Apple likely has an uninitialized variable in their software, so almost ANYTHING could randomly turn it on or off. For me, I just happened to see it fixed with the Hearing Aid feature. For you it might be something else. Sadly, this may require you to just mash buttons, turn features on/off one at a time, and retest...until something works.

Good Luck."

This worked for me, but I wish to note a couple of things:

1. The "Audio & Visual" item is in the "Hearing" subsection (as of iOS 18.3.1); it's not the name of the subsection itself. You can also go directly to Headphone Accommodations by using the Settings app's search field.
2. Remember to take the last step: put the AirPods into their case and remove them after turning off Headphone Accommodations. (The fix didn't work for me until I did this.)

gauravvssabhharwal wrote:

On your iPhone or iPad, go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did a hearing test and have turned on a hearing aid, please turn it off too.

Then, put your AirPods into the case and take them out again. It should help

My issue was ring volume too low in AirPods rather than too high, but either way the volume gets messed up and so the issue appears to be the same.

On your iPhone or iPad, go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, then turn off Headphone Accommodations.

If you did a hearing test and have turned on a hearing aid, please turn it off too.

Then, put your AirPods into the case and take them out again. It should help

Appears to be fixed in 18.1!

I have the exact same issue since iOS 18! The incoming ring tone is deafening but after answering the call volume is at a normal level. None of the settings adjustments have helped and I have unpaired and repaired my AirPods and updated to 18.01 with no success. It is interesting because even with "hearing protection" on the incoming ringtone ignores the volume limit. I have seen this issue posted on other forums. I hope Apple comes out with a fix soon!

Turn off personalized volume and it should fix it.

The new issue i have is with no ringtone on incoming calls through the airpods

forget AirPods in Bluetooth section , then reset all settings it works !

someone has try to connect airpods with low volume ringtone to another iphone to try to understand if the issue is on airpods or iphone ? or returned airpods to apple and take a new one to know if it solve the issue ?

Just reset ur AirPods and restart ur phone and all will be good to go , worked for me atleast, all the best

Non dipende da iOS ma dal firmware delle AirPods... bisogna purtroppo attendere il rilascio di un nuovo firmware.

Absolutely. Spent 2 hours at Applestore today with “guy from the back” reinstalling, reconfiguring, phoning my phone over and over and finally getting 1 loud spectacular phone ringing instance but could not repeat. I walked out ****** with a replacement pair of pods (mine 3 days old) that still aren’t ringing.

Reinstalling THOSE at home and right off the install was different than my first pair that I ordered Black Friday Amazon (Amazon shipped beta level kit?). Hearing test looked different, menu procedure a bit different. For that one successful test phone call at the store it was great but pfffffft! My $39 Gonzo Buds work better than these (so far) and also keep Chinese servers up to date on my activity.

Big news! Who knew? For help/support (cause the store peeps don’t go there) you go online to Apple Support (I used the Support app - downloaded at AStore while (not) wasting a half hour while AirPods firmware updated?) Anyway made a call appointment and was walked through just getting phone calls just to ring into my pods. Was informed…<you have to do a call appointment with HEALTH support> HEALTH SUPPORT - that’s a huge miss on Apple’s part. Hours banging my head on the wall, two visits - so like 3 hours - and the support call to get a mere ring in my pods AND to finally learn it’s a HEALTH team issue. Not real happy. And no am not doing that right now. I will manage with just the ring for now. Ugh