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Issue with AirPods Pro 2 and iOS 18: Ringtone Volume Extremely Loud

Since updating my devices to iOS 18, I've encountered an issue with my AirPods Pro 2 when receiving calls. The problem I am encountering is that my ringtone plays through my airpods and the volume is directly linked to the ringtone volume set in the phone’s settings. However, the problem is that the ringtone plays at an extremely loud volume in my AirPods, loud enough to be heard from across the room. This is extremely uncomfortable and potentially harmful experience when I receive calls, as the sound blasts through my AirPods probably exceeds 100db!


Adjusting the ringtone volume in settings to reduce the volume in my AirPods is not a viable solution because it also affects the volume of other essential features, such as my alarm. Lowering the ringtone volume means my alarm becomes too quiet to wake me up in the morning, which makes this issue even more disruptive.


This problem is new and only started occurring after the iOS 18 update. I’m looking for any advice on how to fix or work around this issue without compromising my alarm volume.

AirPods Pro (2nd generation)

Posted on Sep 29, 2024 5:30 PM

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Posted on Nov 8, 2024 10:32 AM

My challenge is the opposite - On my Pro Max 11 with Airpods Pro 2 and ios 18.1 I cannot get the phone to ring audibly through my airpods. There's a very faint alert and ring - unhearable if there is anything else going on. I've set the ringer volume, turned off loud noise protection. Still it is not working as it did this morning before the 18.1 update.

69 replies
Question marked as Top-ranking reply

Nov 8, 2024 10:32 AM in response to EinarNetti

My challenge is the opposite - On my Pro Max 11 with Airpods Pro 2 and ios 18.1 I cannot get the phone to ring audibly through my airpods. There's a very faint alert and ring - unhearable if there is anything else going on. I've set the ringer volume, turned off loud noise protection. Still it is not working as it did this morning before the 18.1 update.

Nov 28, 2024 6:03 AM in response to brain dead at apple

Not for me - Running 18.1.1 and I still can just barely hear announcements and ringtones for incoming calls. The only way I know there's a call is that if I'm listening to media, it pauses.


ios 18.1.1, Iphone 11 Pro Max, Airpods Pro 2, Version 7B21.

Issue - Call announcements almost silent. Other announcements work fine (texts etc.)


Oct 8, 2024 3:28 PM in response to EinarNetti

Count me in as another victim of this ear trauma…it has been driving me crazy, so glad I am not the only one dealing with it. I have fooled with a bunch of setting to try and figure it out without luck (INCLUDING lowering the ringer volume, which I though helped initially, but then my ears got blown out again the next day). This is happening to me on AirPods 4 w/ANC, so it seems like it isn’t just one model having the issue.


It is quite ironic that the AirPods section/4 reveal during the iPhone 16 event focused on hearing health, only to have [what I assume is] a bug causing ear splitting ring volume in iOS 18…

Oct 3, 2024 8:41 PM in response to EinarNetti

I have the exact same issue since iOS 18! The incoming ring tone is deafening but after answering the call volume is at a normal level. None of the settings adjustments have helped and I have unpaired and repaired my AirPods and updated to 18.01 with no success. It is interesting because even with "hearing protection" on the incoming ringtone ignores the volume limit. I have seen this issue posted on other forums. I hope Apple comes out with a fix soon!

Oct 5, 2024 7:08 AM in response to EinarNetti

With iOS 18.0.1 and AirPods 4, after iOS 18 update, my "Reduce Loud Sounds" (Settings > Sounds & Haptics > Headphone Safety) toggles on with 90 dbs. I remember, before update, it was deactivated and I didn't have any problems with ringtone volume with AirPods. In my case, toggle off "Reduce Loud Sounds", fix issue ringtone volume extremely loud. Also, toggle on with minimun setting (75 dbs) fix it, but it also affects "Music" reproduction (it is not possible to reach very loud volumes).

Issue with AirPods Pro 2 and iOS 18: Ringtone Volume Extremely Loud

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