Password icon is missing after iOS 18 update on my iPhone

Nothappyatallwith wrote:

This is totally unacceptable!! I could not find my passwords in the usual place and asked google about it. Was told there was now a separate password app on my Home Screen. There is not!! Went to App Store but no option to download it only to open it so apparently it’s here somewhere but where? I thought updates we’re supposed to make it easier not harder.

also the Gmail app was completely reconfigured and it is also more complicated to use !!!

[Edited by Moderator]

When you updated your iPhone, the app for most people was deposited on the last home screen page you have. Simply swipe from right to left on your iPhone to get to the last page and you'll likely see the new Passwords app. If it's not there, keep swiping from right to left till you arrive at the App Library and find it there, then using a finger, hold it on the passwords app and move to any homepage you want, just like you can with any app.

You say it's unacceptable? Let's see.......In June Apple held its Developer Conference, where iOS 18 was discussed in detail, including the new Passwords App. This conference was broadcast worldwide. It was also at the top of these pages on this forum for some time. And just about every website in the world had a link to it. At Apple.com, it was posted about iOS 18 for months. And when iOS 18 was released, on the release page on your iPhone, the changes iOS 18 brought were listed just below which also informed users about the new Passwords app. You could have read the release notes before you downloaded the update. The fact you didn't do any research on what's new in iOS 18 certainly isn't Apple's fault.

Success2028 wrote:

To those concerned about the password icon missing when you go to settings after you downloaded the ios18 update . The update provided a password tile on your phone screen page. Scroll through your page and you will see a tile on your Home Screen page that says passwords. Click on it. You will then have access to all of your passwords.

Thank you fore repeating what has been said dozens of times in this thread; you made a meaningful contribution because so few people actually read a thread before posting to it. I mean it seriously.

blasg1 wrote:

We should have been notified first to prepare

You WERE notified. FOR MONTHS on just about every website on the planet and on Apple.com and this forum. And when iOS 18 was released, the release notes also told you about the Passwords app. If you didn't do any research or read the release notes, that's on you, not Apple.

PleaseListenToMe wrote:

Found the All-New Passwords app

No doubt there was a reason, as there is for every human action, to move it to it's current location

It's in the same place on iPhone, iPad, and macOS, and moves all of the password and two-factor and passkey support to the same place.

But what the **** were you nerds thinking??????????

The people that work for Apple may or may not read postings around here.

How many websites are there are there on this planet that ask for two step verification?

An increasing number.

That can help avoid the folks that are re-using their passwords getting their everythings utterly pillaged, too.

A Degenerative move considering the number of apps moving to a time-limited 2nd-step code-reply

Passwords app supports that, both with the second-factor built in, and supports that with passkeys.

And why have you added so many steps to access the passwords app?

"I know...people will be so enamoured with our iOS that they won't mind at all"

Send your feedback to the folks that work for Apple: Product Feedback - Apple

iPhone still remains a great product

But the iOS is sometimes so frustratingly impractical that I'm considering a Galaxy...yes, really!!!

What are the stats on customer loss after each upgrade?

What about whenever extra steps are added to an already existing multi-step process?

If an Android device works better for your needs, then by all means use it.

Sharon Gilraine wrote:

“When Updating Our thousand dollar devices, PLEASE ADVISE US ON ALL CHANGES, PLEASE SEND MESSAGE TO CEO … that this is unacceptable and poor Management on APPLE Products, we so dearly love! WTfrig!

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple

But seriously, they are not going to send you an email everythimg they make a change. You can always look it up yourself here:

iOS 18 - Apple

The put that out for every major update. And, since you know that major updates come with changes, it behooves you to check it out before you update. Especially if you're someone who gets very agitated by change.

thankyou for the nice reply i will try that.

MrHoffman wrote:

Aussie_libran wrote:

sirmxracer this also happened to me with the phone recorder as its right next to your ear so you bump it with your ear and it does it! such a bad place to put it on the screen! can we move it do you know?

If your display and digitizer is active with the phone near your ear, then the proximity sensor has seemingly failed, and then iPhone is quite possibly headed for a repair. Prior to the repair, clear off the area around the notch or dynamic island, and check for display cracks in the area of the notch, and remove any screen-protective film and any protective case, and try again. If that all fails to blank and disable the display while near your ear, the iPhone is probably headed for a repair.

Messages all mucked up as well and other pops up if you click message now what a mess!

Outside of the opt-in Apple Intelligence features, Messages hasn’t changed all that much AFAICT:

https://www.apple.com/ios/ios-18/pdf/iOS_18_All_New_Features_Sept_2024.pdf

But if your iPhone has a hardware issue with the proximity sensor or the display itself, then having other issues is certainly entirely plausible, too.

Now they have just added another update with APPLE intelligence! AI Ummmmmmmmm No thanks!

Apple Intelligence is opt-in.

I just want a phone that makes calls and sends messages easily

For that, consider enabling Assistive Access, which will very much focus the iPhone on a few specific tasks and apps: About Assistive Access on iPhone - Apple Support

ZGKEE wrote:

I agree. Just updated, against my will and can’t find the password icon under settings. This is bull and I want it changed back! Hate it when they change things and don’t explain how to get to what they have removed. POOR customer service. So frustrating!

I wouldn’t consider this poor customer service now. But you are welcome to leave Apple your feedback regarding this ⇢ Feedback - iPhone - Apple

DoctorJJ wrote:

Easy. First off, leave it where it was. If it’s not a substantial improvement in usability, don’t change it. Or, have the tab in the settings like it always was, but make it be a notification with a link to the new passwords app. Could even be a one time pop-up that goes away after you acknowledge it the first time you access your passwords in the new iOS.

Telling only other users on a user to user only forum, which no one from Apple actively participates is a waste of time. We didn't have anything to do with this change. You may think it isn't an improvement in usability, but I most definitely don't agree with you. Whether we agree or don't agree however, makes no difference. Apple made the change and if you don't like it, tell Apple. And you can do that using this link --> Feedback - iPhone - Apple

This link works both ways however. I used it to tell Apple I think what they did with passwords is a great step forward in usability. I no longer have to open Settings, scan down to Passwords, tap there, then look for a password. All I have to do now is tap Passwords on my first home page, where I put it and then look for a password.

DoctorJJ wrote:

Yeah, exactly what I want to do. Read the notes to why they made something harder to access.

That's your choice. You don't have to read the notes, but then you shouldn't complain when you aren't aware of changes. That's on you.

To your assertion it's harder to use, HOW is it harder to use? I've said this a few times in this thread:

Old way to access passwords:

1. Open your iPhone
2. Tap Settings App
3. Scan down to Keychain/Passwords
4. Tap there
5. Look for passwords

New way to access passwords

1. Open your iPhone
2. Tap Passwords app on your home screen (which you can place on your front page of apps or even in your dock)
3. Look for passwords

How is having your passwords in an app harder to access?

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This is a forum bug that first appeared around 5 years ago, was fixed, and has recently returned.

I can’t find my saved passwords on new update 18.

Yes I’m missing passwords that were stored I don’t see any of my passwords in the Passwords app. It doesn’t show anything and there’s no option for it.

Thanks for this, I have just spent hours trying to find it. Not impressed with Microsoft anyway at the moment because of outlook changes, and the latest iOS update is a pile of crock

Solved. Go to settings scroll down to apps, click on it, go to passwords, click on it, go all the way down and click on open passwords. There you go all your passwords are back.

I like some things about iOS 18 but I’m beyond livid since I can’t say the word ****’d wtf

I can’t see my stored passwords any longer. I tried everything. YouTube gone,Netflix, everything gone! Apple do better why fix what ain’t broken