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Password icon is missing after iOS 18 update on my iPhone

What happened to my passwords on my iPhone after updating to iOS 18. There’s no more password icon on my phone it’s like all my passwords have been wiped clean off my phone


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Oct 1, 2024 1:30 PM

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Question marked as Top-ranking reply

Posted on Nov 19, 2024 5:54 AM

It was NOT automaticity downloaded. There was not an instruction to do so anywhere, or that passwords were moved. You're right, it a seperate Apple app download. Been struggling to access through General/password/passcode area. Why in the world would it be a separate download in App Store? Apple, not cool!

166 replies

Dec 4, 2024 5:30 AM in response to BridgetCT

BridgetCT wrote:

If it was really all sorted out for us, then it would be where it always was. What is the point of breaking things that are already working?

NOTHING is broken. Your passwords are now in an App, which by the way is easier to use than it was previously. To think nothing will ever change with technology is simply not realistic. Things change. They have always changed. They will always continue to change.

Dec 4, 2024 8:32 AM in response to Alanskio

Alanskio wrote:

Me too. Is there a separate download I can get? Can’t find Passkey in Apps


Passwords app requires iOS 18.


Use the search function.


If you don’t see it — and Focus, Parental Controls, and Screen Time are not enabled — you can re-download from the app store. If any of those are enabled, disable them, and check for the app again.

Dec 5, 2024 5:24 PM in response to Plshi

Passwords is now an app and you can access it from your home screen like any other app. The icon has three different color keys on it.

If you can't find it on your homescreen, swipe all the way to the right to get to the App Library. Look in the App Library for the app and drag it back to your homescreen.


"they should put it back the way it was on the next update!"

No they shouldn't.


Dec 7, 2024 5:52 AM in response to Doufly2

Doufly2 wrote:

All Apple had to do was to describe what was about to happen to us BEFOREHAND. The way Apple does things is — it’s masochistic sometimes. I can’t say that I am better off for having changed from a Samsung device. Apple is overdone, if you ask me.

And ALL you had to do was read about iOS 18 when you updated to iOS 18. Every update includes release notes. When iOS 18 was released in September, on the update on your iPhone, was a list of notes, which told anyone who bothered to read the list, there was a new app which would contain your passwords. And if you've owned iPhone for a while, you surely had to be aware, when the next years iOS release is introduced, there are new features, which come with major iOS releases. In addition, Apple had for months on its website, a link to explore all the new things which would come with iOS 18.


If you want to blame anyone for not knowing what was coming, Apple certainly wasn't the issue.

Dec 7, 2024 5:35 PM in response to Zachyy

Zachyy wrote:


giraffe-1999 wrote:

I can no longer access my saved passwords. In settings Passwords has disappeared.
Right on, your Passwords are no longer in Settings. With iOS 18, there is the new passwords app which stores all your saved passwords. Also you had a whole thread of answers to choose from.

You'll learn. People aren't capable of taking their own time to read a thread they just posted to. It takes too much time to go past the first post.

Dec 9, 2024 10:28 PM in response to smigon8868

after this recent update I need my passwords back! It will take forever to redo all of them. I use my phone for work and this has really been a problem. Also many other features no longer work. If I try and click Face ID SOS or Privacy and Security it locks up and freezes the phone. Only way to get it back is to power it off and back on.

I see suggestions on here but none of them work. I had many years of saved passwords and log in info. Today I reset a password for a supplier that we use and did not think too much about it but the entire company could no longer log in and some went to other vendors that we actually pay higher prices. This update has literally cost me 10-20 hours already. If there is a fix please advise. What a worthless update!

Dec 11, 2024 2:45 PM in response to Aussie_libran

Aussie_libran wrote:


sirmxracer this also happened to me with the phone recorder as its right next to your ear so you bump it with your ear and it does it! such a bad place to put it on the screen! can we move it do you know? Messages all mucked up as well and other pops up if you click message now what a mess! Now they have just added another update with APPLE intelligence! AI Ummmmmmmmm No thanks! I just want a phone that makes calls and sends messages easily

[Edited by Moderator]

When the phone is up to your ear, the screen is rendered inactive, so no, touching the record feature while you're on a call isn't likely happening. To your question, it can't be relocated.


And to your other comment about NOT updating, you're likely cutting off your nose to spite your face. Yes, there are new features rolled out with the update, which you don't have to use if you don't want to. But updates also include bug fixes, which might solve your issues.

Dec 11, 2024 4:26 PM in response to Aussie_libran

Aussie_libran wrote:

lobsterghost1 my phone new recording feature does activate when i hold it to my ear. You are wrong! simxracer also has the same problem. your comment is not helpful. I was replying to Simxracer. If i dont want to update after just updating to 18.1.1 then I wont due to bugs in this version. That is upto me. and you say there's no issues yet conflict with what you say in your unwanted reply.

lobsterghost1 wrote:


Aussie_libran wrote:


sirmxracer this also happened to me with the phone recorder as its right next to your ear so you bump it with your ear and it does it! such a bad place to put it on the screen! can we move it do you know? Messages all mucked up as well and other pops up if you click message now what a mess! Now they have just added another update with APPLE intelligence! AI Ummmmmmmmm No thanks! I just want a phone that makes calls and sends messages easily


".....When the phone is up to your ear, the screen is rendered inactive, so no, touching the record feature while you're on a call isn't likely happening. To your question, it can't be relocated.


And to your other comment about NOT updating, you're likely cutting off your nose to spite your face. Yes, there are new features rolled out with the update, which you don't have to use if you don't want to. But updates also include bug fixes, which might solve your issues....


OK. Then you should schedule an appointment at your Apple Store Genius Bar and show your phone to Apple. I've never once engaged the record feature while on a phone call. You may have a hardware issue with your Proximity Sensor. I believe Mr Hoffman also suggested you have your phone checked.


I'm sorry if you don't find my recommendations helpful. I have clearly upset you, which was never my intention.

Dec 13, 2024 2:01 PM in response to Michael817

This is totally unacceptable!! I could not find my passwords in the usual place and asked google about it. Was told there was now a separate password app on my Home Screen. There is not!! Went to App Store but no option to download it only to open it so apparently it’s here somewhere but where? I thought updates we’re supposed to make it easier not harder.

also the Gmail app was completely reconfigured and it is also more complicated to use !!!


[Edited by Moderator]


Dec 24, 2024 7:01 PM in response to Mikey Guitar Guru

Mikey Guitar Guru wrote:

We would agree with you but then we would all be wrong. The updates come onto phones in the middle of the night and people go about this thing called lives. Try one, you may like it. However, back on topic, there was zero information for the average person. Awesome people like yourself were clearly fine.

First of all, while updates may come at night if you have automatic updates enabled, the update was easily seen long before it was automatically installed, had you gone to Settings > General > Software Update. On the Settings App itself, there is always a notification number on it. You could have gone there, read the release notes then either installed the update, or waited for your phone to update it while you slept. They don't just install out of nowhere. They are available to be seen the day Apple releases an update to everyone around the world.


Perhaps since you don't tend to pay as much attention, you might want to turn Automatic Updates off, then take responsibility for updating your phone once you've read what's new?

Password icon is missing after iOS 18 update on my iPhone

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