Unable to receive or make calls from iPhone post iOS 18 update

Is anyone else having issues with calls failing/not being able to receive calls after iOS 18 update? It starts working again temporarily after switching phone off and on again, but within a few hours, I can't make or receive calls again until I restart the phone. This started immediately after updating to iOS 18.



[Re-Titled by Moderator]

iPhone 11 Pro, iOS 18

Posted on Oct 2, 2024 6:28 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2024 11:20 AM

Hello,


I was able to fix this over the weekend. In my case (iPhone 13; iOS 18.0.1):

-Incoming calls (excluding FaceTime) would not ring and go straight to Voicemail. This issue also left no missed call notification. I would only get Voicemails

-SMS Texts would fail to send (not including iMessage)


Solution: My carrier reset my line connection on their end (AT&T 611) and calls started coming in. After, I turned off RCS Messages and the SMS Texting started working again.


RCS: Settings > Messages > Scroll down to RCS > Toggle Off


Hope this helps!

-JippyJay

124 replies

Jan 17, 2025 3:42 PM in response to c.sayers

Have this problem as well, we all do. On a whim I turned Cellular Data off. Was able to make over a dozen calls without a single drop and call quality was much improved as a result. On AT&T set Cellular data to LTE and Low Data mode and enabled WiFi calling as well this throttle Cellular Data down routing wore over WiFi calling.


Try and share if it works for you!


If it does for enough people maybe Apple will take notice and fix it

Oct 2, 2024 9:32 AM in response to c.sayers

c.sayers wrote:

Is anyone else having issues with calls failing/not being able to receive calls after iOS 18 update? It starts working again temporarily after switching phone off and on again, but within a few hours, I can't make or receive calls again until I restart the phone. This started immediately after updating to iOS 18.


[Re-Titled by Moderator]

click here If your call fails or you can’t receive calls on your iPhone - Apple Support

Jan 8, 2025 5:46 PM in response to c.sayers

I have iPhone 15 pro Max and having the same dropped call issue since i updated to iOS 18. Outgoing calls if i can make any. My voice drops out after 2-5 minutes and unable to reconnect. I have spent a lot time with Verizon tech and a Verizon store. Have tried all the suggested tips, multiple times. My wife has a 15 pro max also and after update to 18 her phone has the same problems now. I have very few bars at home but the phones worked fine until the update. So not just an older phone. Our carrier is Verizon!

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Unable to receive or make calls from iPhone post iOS 18 update

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