Unable to receive or make calls from iPhone post iOS 18 update

Is anyone else having issues with calls failing/not being able to receive calls after iOS 18 update? It starts working again temporarily after switching phone off and on again, but within a few hours, I can't make or receive calls again until I restart the phone. This started immediately after updating to iOS 18.



[Re-Titled by Moderator]

iPhone 11 Pro, iOS 18

Posted on Oct 2, 2024 6:28 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2024 11:20 AM

Hello,


I was able to fix this over the weekend. In my case (iPhone 13; iOS 18.0.1):

-Incoming calls (excluding FaceTime) would not ring and go straight to Voicemail. This issue also left no missed call notification. I would only get Voicemails

-SMS Texts would fail to send (not including iMessage)


Solution: My carrier reset my line connection on their end (AT&T 611) and calls started coming in. After, I turned off RCS Messages and the SMS Texting started working again.


RCS: Settings > Messages > Scroll down to RCS > Toggle Off


Hope this helps!

-JippyJay

124 replies

Jan 7, 2025 11:53 AM in response to c.sayers

Has anyone received any solutions to this problem? This has been ongoing since last year since the Ios update. I did have a conversation with verizon and they replaced my sim card but it is now happening again? I have to continually shut down my phone to receive phone calls? It is annoying, my family members have to send me a text to say 'call me' and then I in return call them back. Sometimes it also takes 3 or 4 tries before I can even make a call!

Feb 10, 2025 6:43 AM in response to c.sayers

I had a iphone 12 and upgraded to ios 18.3 and can no longer make or recieve calls. I have tried everything apple have said its not a known issue. I then bought and iphone 14 and updated to ios 18.3 and guess what i can't make or recieve phone calls. I googled and have tried all the tricks and can make calls temporily if i reconnect to the network but after an hour or so again i can't make or recieve phone calls. Very frustrating when i have ill / elderly parents. Has anyone got a resolution?

Mar 9, 2025 12:10 PM in response to c.sayers

This sometimes will give you temporary relief , but it’s short lived. There is no rhyme or reason to this glitch and it will be fine for a day or two then next day I can’t make a call all day . It’s weird that a brand new phone requires ghetto tricks to get it to operate instead of just fixing the problem . What’s worse is that Apple has zero compassion for the affected users and not interested in making it right . Never in my life did I think I would entertain an android but im

curious how this pans out and if they want to sweep it under the rug or do something to install faith in their brand again.


Apr 2, 2025 6:48 AM in response to c.sayers

I painfully read through all the bug fixes and updates and it was not listed . I was vaguely told by a senior rep that we will not inform you of this known issue and it may not be listed in the updates . Sounds like they don’t want to publicly admit they have an unsolvable problem that has been plaguing peoples phones for half of a year . Sadly this problem is intermittent and you just gotta wait for the surprise . I’ve gotten so used to answering and calling on speakerphone and headphones because I’m scared of my important business calls getting dropped . I will try some normal calls over the next few days and report back. Apple won’t publicly admit it so I guess just one day it will work or maybe not .you will never know and have to have some fear of dropping important calls and the last call not registering on your phone . Definitely not what I paid $1400 for

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Unable to receive or make calls from iPhone post iOS 18 update

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