You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 16 Pro camera Freezes

Go my new iPhone 16 Pro with iOs 18. Worked great the first week and then all

of the sudden the camera stared freezing. I did a reset and also a total wipe out and the problem remained. I finally dropped the phone at Apple Genius and got the replacement last Sunday. All was good until yesterday the camera froze again! What’s going on? I shouldn’t have given back my iPhone 14 Pro Max! Two new iPhone 16 Pro and the same problem. Could it be something with how the phone is restored or anything in the cloud?

iPhone 16 Pro

Posted on Oct 2, 2024 6:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2024 4:45 PM

Yep, there is def an issue, I am now having to reboot the phone once a day. Apart from the camera freezing or going black, it also slows down entire phone, everything is laggy and clunky. Reboot fixes it for a day.

Again, I bought a new phone as I was told previous one was faulty, seems not.

18 replies

Oct 12, 2024 3:50 PM in response to FranciscoCano

I’m relived that it’s not just mine. I’m having to reboot my phone at least once a day, sometimes more. I was hoping iOS 18.0.1 would fix it, but the problem still remains. Freezes and screen goes black for at least 5 seconds and then glitches. Appears to happen when launching the camera via camera control, and physically selecting the camera app. I’ve been tempted to restore the device, but as some have already done this and the issue remains I’m going to refrain from that for now. Hoping iOS 18.1 fixes this issue.

iPhone 16 Pro camera Freezes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.