Why is hollyhill billing me monthly? I want a refund.

Why is hollyhill deducting payments from my Amex credit cards monthly. Amounts are quite substantial especially since it’s in US$.

I No longer use my Acutus email account.

Please I need an answer and also for these deductions if not genuine to immediately stop. Thank you .


[Edited by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Oct 3, 2024 4:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2024 8:48 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


The following may also help:

Cancel the subscriptions so they don't charge again in the future: If you want to cancel a subscription from Apple - Apple Support

See if you can get a refund: Request a refund for apps or content that you bought from Apple - Apple Support




1 reply
Question marked as Top-ranking reply

Oct 3, 2024 8:48 AM in response to cyril285

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


The following may also help:

Cancel the subscriptions so they don't charge again in the future: If you want to cancel a subscription from Apple - Apple Support

See if you can get a refund: Request a refund for apps or content that you bought from Apple - Apple Support




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is hollyhill billing me monthly? I want a refund.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.