Unable to turn on Wi-Fi on my new iPhone 16

Good morning, today I turned on my new iPhone 16. However, wifi does not turn on (wifi works fine on another iPhone). cellular data also works on iphone 16. What should I do?


[Re-Titled by Moderator]


iPhone 16, iOS 18

Posted on Oct 3, 2024 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2024 12:48 PM

Tap Settings. Do you see a switch for Wi-Fi? Can you turn on that switch? If not, your phone has a hardware problem. Contact Apple for help→Genius Bar Reservation and Apple Support Options - Apple

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to turn on Wi-Fi on my new iPhone 16

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.