my phone GETS VERY HOT

My iPhone 11 (updated to IPhone 18) gets VERY, VERY HOT! Any information about this issue?

iPhone 11, iOS 18

Posted on Oct 3, 2024 2:41 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2024 5:38 PM

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 


Note that both of the above have options to receive a callback or chat



If you are not seeing this your phone has not overheated. However, if you fast charge your phone may get very warm, and may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.


Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.

2 replies
Question marked as Top-ranking reply

Oct 3, 2024 5:38 PM in response to DixieGunn

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 


Note that both of the above have options to receive a callback or chat



If you are not seeing this your phone has not overheated. However, if you fast charge your phone may get very warm, and may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.


Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.

Oct 3, 2024 5:42 PM in response to DixieGunn

In addition to all Lawrence provided, what is the Battery Health on your iPhone. A battery which is nearing it's end of useful life, can run hotter than one not. Open the Settings app. Tap Battery, then Battery Health. If the health of the battery is 80% or less, your battery needs to be replaced at you closest Apple Store or Apple Authorized Service Provider.

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my phone GETS VERY HOT

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