Can no longer open Passwords in iPadOS 18

Question

Level 1

58 points

Can no longer open Passwords in iPadOS 18

I can no longer view my saved passwords on iPad Air running OS18. The Passwords app prompts for touch id and opens a blank white screen. I have tried restarting iPad multiple times. I have tried turning password sync on and off multiple times. I have tried opening passwords from the system menu. Although the system menu indicates there are more than 200 passwords in the file, I can see none of them. Passwords to do appear in the app on iPhone.

iPad Air, iPadOS 18

Posted on Oct 3, 2024 4:57 PM

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Answer 1

Top-ranking reply

Chuck Konfrst

Level 4

2,090 points

Nov 4, 2024 4:48 PM in response to pjstarich

Found a fix.

Tap the screen controls at the top (three dots/ellipsis)

At the bottom of the screen, tap ‘New Window’

Passwords should now appear. You can close the blank window.

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Answer 2

Oct 11, 2024 8:10 AM in response to pjstarich

Like a dummy I up graded my iPhone too and password are gone from there too. What reason do they have for not wanting you to see or change your own passwords ?

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Answer 3

pjstarich Author

Level 1

58 points

Nov 7, 2024 5:24 PM in response to Chuck Konfrst

Creating a new window worked. Who would have thought such a simple action could remedy this apparent flaw in the OS? Hopefully Apple developers are aware too.

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Answer 4

Nov 7, 2024 1:45 PM in response to pjstarich

Us too, my husband just got a 9th generation iPad. It would not let us set it up until we updated to ios 18.1. It has the password app and the app shows he has 77 passwords but we cannot view any of them. Tried all sorts of things, even asked a rep at the local Verizon store. No idea why or how to resolve the problem. Can anyone help? I tried the fix suggestion but there is no screen with dots in the corner to open another window.

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