Can no longer open Passwords in iPadOS 18

I can no longer view my saved passwords on iPad Air running OS18. The Passwords app prompts for touch id and opens a blank white screen. I have tried restarting iPad multiple times. I have tried turning password sync on and off multiple times. I have tried opening passwords from the system menu. Although the system menu indicates there are more than 200 passwords in the file, I can see none of them. Passwords to do appear in the app on iPhone.

iPad Air, iPadOS 18

Posted on Oct 3, 2024 4:57 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2024 4:48 PM

Found a fix.


Tap the screen controls at the top (three dots/ellipsis)

At the bottom of the screen, tap ‘New Window’

Passwords should now appear. You can close the blank window.

Similar questions

41 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can no longer open Passwords in iPadOS 18

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.