Why is my Apple TV not working on my TV?

Apple TV not working on TV but works on phone


[Re-Titled by Moderator]

QCQ60,

Posted on Oct 4, 2024 4:33 PM

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Question marked as Top-ranking reply

Posted on Oct 4, 2024 5:52 PM

If the Apple TV app misbehaves on your Samsung smart TV, then consider these troubleshooting steps from Samsung Support: What to do if an app is not working on Samsung TV - Samsung Support

  1. Cold reboot the TV,
  2. Update the TV system software, if available,
  3. Delete and reinstall the misbehaving app (if deletion is supported for that app),
  4. Reset the ‘Smart Hub’ (like a factory reset for the apps part of the TV). Settings﹥Support﹥Self Diagnosis﹥Reset Smart Hub﹥…


If you need further assistance after that, please contact Apple Support.

1 reply
Question marked as Top-ranking reply

Oct 4, 2024 5:52 PM in response to Schweddyballs

If the Apple TV app misbehaves on your Samsung smart TV, then consider these troubleshooting steps from Samsung Support: What to do if an app is not working on Samsung TV - Samsung Support

  1. Cold reboot the TV,
  2. Update the TV system software, if available,
  3. Delete and reinstall the misbehaving app (if deletion is supported for that app),
  4. Reset the ‘Smart Hub’ (like a factory reset for the apps part of the TV). Settings﹥Support﹥Self Diagnosis﹥Reset Smart Hub﹥…


If you need further assistance after that, please contact Apple Support.

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Why is my Apple TV not working on my TV?

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