Hello, I came across some scammers and was tricked into changing my Apple ID, and I immediately received a lock on my phone. I searched the internet and found that Apple Support can help, so I decided to contact you (I have the receipt from the purchase). The phone is an iPhone 15 Pro.
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You can follow the steps here to remove the Activations Lock. The original receipt from Apple or Authorized Apple Seller will be required. A third party receipt is not likely to be accepted.
You can follow the steps here to remove the Activations Lock. The original receipt from Apple or Authorized Apple Seller will be required. A third party receipt is not likely to be accepted.
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.
*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
How to unlock an Apple Account?
