What is a swap repair for an iPad?

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Natty2000 Author

Level 1

4 points

What is a swap repair for an iPad?

Took my iPad into the Apple Store today for a screen issue covered under warranty I’ve been advised it’s a swap repair what does this mean. I couldn’t understand the guy.

[Re-Titled by Moderator]

iPad, iPadOS 18

Posted on Oct 9, 2024 2:33 PM

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Answer 1

Top-ranking reply

LotusPilot

Level 10

303,050 points

Oct 9, 2024 3:21 PM in response to Natty2000

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification.

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Answer 2

varjak paw

Level 10

182,668 points

Oct 9, 2024 2:55 PM in response to Natty2000

I'm guessing since I wasn't party to what the tech said, but most likely they'll exchange the iPad rather than repairing yours.

Regards.

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Answer 3

Katana-San

Level 10

81,751 points

Oct 9, 2024 2:59 PM in response to Natty2000

Hello~ When I took my iPad in for a checkup and the port was the issue …they took my iPad and swapped it out for another. I am answering your question from it right now.

~Katana-San~

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What is a swap repair for an iPad?

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