How factory reset my iPhone 16 Plus without erasing my information?

I was setting up my phone for large font and I must have hit something wrong, I can’t make calls or receive calls my screen goes back to the home screen and if I call a number more than once before the other person hangs up it layers the calls and each call has to be hung up, it’s not a phone problem it’s a “ I don’t know my phones yet problem.


[Re-Titled by Moderator]

iPhone 16 Plus, iOS 18

Posted on Oct 9, 2024 7:22 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2024 12:24 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 10, 2024 12:24 AM in response to David7691

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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How factory reset my iPhone 16 Plus without erasing my information?

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