Music App - Search error: "Something went wrong. Please try again later."

Hello, I'm having a problem with the Apple Music app search function.


Inputting any search terms and pressing return consistently leads to the message: "Something went wrong. Please try again later":



As a workaround, I'm able to open a song, artist, or album page when its preview appears under the search bar:



However, certain artists and tracks don't appear as previews (even when I've confirmed their availability by searching them on Apple Music on a browser). As a result, they are impossible to access from the app.



I've already tried to sign out and sign back in to my account, as well as restarting the machine entirely, to no avail. Running Sonoma 14.6 on a 2021 Apple M1 Pro.


Is this a known issue, and does anyone have suggestions to resolve this issue?


Thank you



MacBook Pro 14″, macOS 14.6

Posted on Oct 10, 2024 12:21 PM

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Posted on Oct 15, 2024 9:59 AM

I've been having this problem on macOS Sonoma 14.7 as well, and it's been very frustrating since it's such a core feature of the app that you think must have been tested before release.


At any rate, searches on iTunes work, and then clicking on the red "Listen Now" button has been working for me to take me back to Apple Music. It's not great but at least that's another workaround. If you don't have iTunes in your sidebar or in your search options you may have to go to Preferences and click the checkbox to show iTunes.


It probably would be a good idea for everyone that has this problem to go to the Apple Feedback Website for Apple Music (or use Feedback Assistant if you have it) and file a feedback about this, so they are alerted to the severity and prevalence of this issue.

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82 replies

Oct 19, 2024 5:13 AM in response to dionido-online

I'm also getting this error on a MacBook Air (MQKP3B/A) running macOS Sonoma 14.7 with all OS updates applied, and the Music app versioned at 1.4.6. As far as I can tell, it only ever happens when there's a space in the search query - though I've also seen some queries with spaces in them succeed.


Since this search problem started happening, I'm also getting temperamental error messages when dragging and/ or dropping tracks to the Playing Next pane on the right of the Music app's UI, saying that I'm not logged in with an Apple ID even though I am. For the drag/ drop to succeed, I have to Sign Out from the account menu, re-authenticate, wait for all my playlists to re-sync from the cloud and repeat the operation.


Hoping that Apple will investigate & fix these recently introduced bugs, as I (and some others out there who are also affected, I suspect) ought not to be force-rushed into updating to Sequoia just because of it.

Oct 30, 2024 3:52 PM in response to recombinant

Same here. It feels as if the search is breaking at the point where it would have identified a search as an artist (before displaying the artist image in the predictive search results).


"The Beatl" works, showing the predictive results "The Beatles" and the artist image.


"Tift Merri" shows the predictive test result "Tift Merritt" but doesn't make the jump to connect this to the artist.

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Music App - Search error: "Something went wrong. Please try again later."

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