Issues with new iPhone delivery

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Level 1

4 points

Issues with new iPhone delivery

I need very quick support from anyone in the US. I ordered a new iPhone 16 pro max from the Apple Los Cerritos store in LA. I selected the fast delivery option and paid $9 extra to get the phone quickly. I was supposed to be delivered in 2 hours that is 8 hours ago, but the phone is still not yet delivered.

The problem is I am in Pakistan, and my pickup guy will travel back to Pakistan in the next 4 hours, after that the phone is useless to me as there would be no one to pickup the phone.

Please someone help me

Here are the Apple store details I have opted to shop in

Phone: (562) 356-1555

Delivery address: 335 Pacific Ave

Long Beach, CA 90802

United States

Delivered to: Mohammad Nasar

iPhone 8 Plus, iOS 16

Posted on Oct 10, 2024 11:45 PM

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Answer 1

Top-ranking reply

Rudegar

Level 10

184,626 points

Oct 10, 2024 11:53 PM in response to Faisal-Seraj

these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers there advice

if you wish apples help you can use their support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

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Answer 2

Faisal-Seraj Author

Level 1

4 points

Oct 11, 2024 1:47 AM in response to Rudegar

Hi Rudegar, Thanks for your response.

The issue is that I have tried all of the above forums but unfortunately, none of them helped me in my case. All these forums are helpful in case if you have an Apple device logged in with your Apple ID.

In my case, the apple device is brand new and is not yet unboxed.

I’m in bad scenario ATM, and don't know what to do. I am about to lose my money and my phone because the person who will recieve the phone is just a couple of hours from departure.

😭 😭 😭

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Answer 3

Faisal-Seraj Author

Level 1

4 points

Oct 10, 2024 11:49 PM in response to Faisal-Seraj

@everyone Need urgent support please

@applecustomersupport

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Issues with new iPhone delivery

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