Macbook Pro 2017 Battery issue and sudden Shutdown with out warning at under 50-ish percentage

It's been about a month since I have been facing a problem related to the battery. So I uploaded my battery info. So the problem is when the laptop is unplugged the battery percentage increases suddenly and when it's running the percentage goes from 50 to 36 (not specific) and under 50% the laptop shut down suddenly



MacBook Pro 13″, macOS 13.6

Posted on Oct 11, 2024 8:34 PM

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4 replies

Oct 12, 2024 7:28 PM in response to mahimmiraj

The battery condition shown is "Service Recommended". You are experiencing battery performance issues which do not meet your expectations so take the "Service Recommended" condition seriously. Your battery is worn out or failing since the Service Recommended condition exists & you are unsatisfied with battery behavior & performance.


If the battery is performing to expectations, then don't even bother looking at the Battery information such as Condition & Cycle Count since they do not mean anything. If you want to have the battery replaced before any major issues occur, then when you see the "Service Recommended" condition, then you can have Apple replace the battery at that time.

Oct 15, 2024 6:54 PM in response to mahimmiraj

mahimmiraj wrote:

the keyboard button feels sticky when I restart; it works like normal. Is it related to this problem?

No, not from the information provided.


The sticky feel of the key is most likely due to liquid residue or crumbs & dirt stuck in the key mechanism. The butterfly mechanism used by this keyboard has very little tolerance for any foreign substances....even the tiniest bit of dirt could gum up the mechanism. If the issue is caused by debris, then you can try cleaning the keyboard using the instructions in the following Apple article (make sure to keep the can of compressed air completely upright or you may damage the laptop with the cold wet propellant):

How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


FYI, if you have Apple or an Apple Authorized Service Provider replace the Battery, then you will receive a new Keyboard as well since Apple considers the Battery to be part of the Top Case/Keyboard Assembly (the battery is glued to the underside of the Trackpad & Palmrest). Just don't mention any keyboard issues, or Apple may up the price of the repair by replacing the "Keyboard" instead of the "Battery". The Top Case/Keyboard Assembly is very expensive, so Apple offers a lower price for the part when it is only addressing the consumable battery component.

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Macbook Pro 2017 Battery issue and sudden Shutdown with out warning at under 50-ish percentage

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