After recently moving to Europe my USA Apple account limits me in application DL availability- help with my subscriptions, please!

I moved from the USA to Spain.


I am having a difficult time figuring out how to change my country/region as in my Apple product settings (MacBook pro 19’ and IPhone 14).


I have AppleCare and a couple of other subscriptions which I am concerned if I simply cancel them to change my region would have to repay for the same subscriptions/ services.


So my main question revolves around, “what is the best and optimal method of changing my settings-location and region while maintaining subscriptions?”

Help and advice more than welcome. Thank you

MacBook Pro 16″, macOS 14.1

Posted on Oct 12, 2024 4:08 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2024 4:25 AM

Apple absolutely insists upon all subscriptions be canceled before changing country. The only way I can see of keeping the subscription is to create a brand new account for using in the USA. Leave the old one set to Spain. And I presume you will be able to maintain a Spanish payment method to make the payments on the AppleCare subscription?


Of course setting up a new ID for use in the USA will be a lot of trouble and some things you cannot transfer between accounts. You won't be able to use Family Sharing since that will require both accounts be set to the same country. If you end up doing this, get back to us and we can provide tips on how to do this while keeping some items.


Subscription AppleCare has its advantages, but changing country is something that it just does not accommodate. You are welcome to contact Apple and ask them if they can see a way for you to do this. If they do, I'd be curious to know what it is.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


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Question marked as Top-ranking reply

Oct 12, 2024 4:25 AM in response to ClarkC91

Apple absolutely insists upon all subscriptions be canceled before changing country. The only way I can see of keeping the subscription is to create a brand new account for using in the USA. Leave the old one set to Spain. And I presume you will be able to maintain a Spanish payment method to make the payments on the AppleCare subscription?


Of course setting up a new ID for use in the USA will be a lot of trouble and some things you cannot transfer between accounts. You won't be able to use Family Sharing since that will require both accounts be set to the same country. If you end up doing this, get back to us and we can provide tips on how to do this while keeping some items.


Subscription AppleCare has its advantages, but changing country is something that it just does not accommodate. You are welcome to contact Apple and ask them if they can see a way for you to do this. If they do, I'd be curious to know what it is.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support


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After recently moving to Europe my USA Apple account limits me in application DL availability- help with my subscriptions, please!

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