You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

Last weekend I bought an iPhone 16 Pro Max 512gb, and I’ve noticed that sometimes when I tap the display while it’s in Always-On mode, a few glitch lines briefly appear before disappearing. This happens randomly and not every time. So I’m concerned that the screen might be failing. What should I do about this?

iPhone 16 Pro Max, iOS 18

Posted on Oct 14, 2024 1:54 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2024 12:06 AM

I’ve had the same thing happen with mine. The update 18.0.1 did not fix the touch sensitivity issue and I noticed the exact same thing with the screen glitching. It’s truly for an instant, I see the lines and then they disappear. I think they haven’t fully resolved the software issues. I’ve had my iPhone 16 pro max since the release date.

96 replies

Nov 25, 2024 10:46 AM in response to dineshjngr

I see too, on the bottom of my screen mostly. I think it glitches the whole screen out but it happens so fast that I never get a good look at the whole screen. Mine looks like a defect in the screen maybe. But it only does it when switching apps or on screen wake up. Its like white lines with tiny black green and red lines running vertically. It seems like a software thing but who knows? It seems like quite a few others are having similar issues. My touch screen is sometimes unresponsive but that doesn’t happen often at all.

Dec 2, 2024 8:45 AM in response to dineshjngr

Update: 18.1.1 is working ok, it is not happening to me since I’ve updated.


what I’m having troubles with is with apps freezing, like telegram, but it’s the only app I have that does that so it might be just that one. So I’ll wait for an update to come and find out.


other than that the screen glitches are gone for now, even with the always on display activated.

Dec 13, 2024 3:11 AM in response to dineshjngr

Same issue here! I bought new brand iPhone 16 pro max last week and I noticed this problem on the display when I unlock the phone and sometimes in some apps but it happens randomly. I noticed also a ,, animation when I switch from the widget page to the main page. It seems like the refresh rate is lower than 120 hz.

I am with iOS 18.2

I hope it could be a software bug and not hardware.


[Edited by Moderator]


Dec 23, 2024 11:35 AM in response to dineshjngr

I bought a one terabyte 16 Pro Max and transferred to green my data from my 14 Pro Max. The glitches started from the get-go. Would be totally random and very quick. But still very annoying. I messaged apple and they said to return the phone since the new update didn’t fix anything. I returned the phone transferred my new data and the glitches are still happening. Must be a software thing. I will try to turn off the always on display.

Dec 26, 2024 6:28 AM in response to dineshjngr

Unfortunately, the same problem. Glitching lines appear for a second after unlocking iPhone using Always on display.


iphone 16 pro max, 256, iOS 18.2 (22C152)


What is annoying, that you even don’t understand, is that problem massive or not. And you don’t even have an idea, can you easily change your phone to a new one or not.

because it seems like changing the phone in stores doesn’t help.


and what is even more annoying, the fact that this problem is so old, but still exists and will exist in the future updates.


You buy the highest price iPhone and have the highest range of problems.


Very very sad.

Jan 7, 2025 3:39 AM in response to Jonathan2018

I am facing the exact same issue right out of the box, and I was in the Facebook Messenger app when I first noticed it. My brain straight away went to thinking this is a hardware issue. Later, I realised it could also be caused by bugs in the display driver. I had a chat with Apple support. They asked me a bunch of questions and told me you could take it to an Apple Authorised Repair Center where they could inspect it and maybe offer a replacement. I am not very keen on getting the display replaced on my brand-spanking new phone. It hurts my heart. If they are going to give me a brand-new replacement, I am okay with it. I was waiting for a software update to fix it. Yesterday, I completed the 18.2.1 update. While the phone software feels smoother, I have today noticed on two occasions random flashes of vertical lines. This time, white in colour. I have seen in the past all colour combos. Green white, mix, etc. I am still unable to pinpoint if it’s a hardware or a software issue. A software issue doesn’t bother me so much.

iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.