an app is taken money out my apple card

There’s an app taken money that I didn’t authorize. so would like it deleted, and Money returned.How can it take money an I’m not subscribe to it. I checked all over my phone.

iPhone 15 Pro Max

Posted on Oct 14, 2024 4:12 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2024 4:22 AM

Please go to this link and see if you can locate the app or subscription you’re being charged for. If you’re the organizer of an Apple Family Sharing group you must check to see if a family member made the charge.


https://reportaproblem.apple.com/


If you are positive the subscription or charge is not listed for you or a family member, your Apple Card is compromised. You must report the fraud immediately to the bank that issued the card, to preserve your consumer rights and request a refund.


When you say are card are you referring to Apple Card MasterCard or Apple Cash card?

2 replies
Question marked as Top-ranking reply

Oct 14, 2024 4:22 AM in response to Tyease74

Please go to this link and see if you can locate the app or subscription you’re being charged for. If you’re the organizer of an Apple Family Sharing group you must check to see if a family member made the charge.


https://reportaproblem.apple.com/


If you are positive the subscription or charge is not listed for you or a family member, your Apple Card is compromised. You must report the fraud immediately to the bank that issued the card, to preserve your consumer rights and request a refund.


When you say are card are you referring to Apple Card MasterCard or Apple Cash card?

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an app is taken money out my apple card

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