Touch Id not working / disappeared on Macbook m3 pro

On wake up the option disappeared completely.

In settings all the needed options are enabled.

If i try to add a new fingerprint it says that Failed with error: Unable to complete Touch ID enrollment.


In web on pages were i could enter via touch id and i select this option the window for touch ID appears for a split second and then disappears...




MacBook Pro 14″, macOS 15.0

Posted on Oct 19, 2024 2:09 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2024 6:56 AM

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and disables acceleration and third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.


Does the same thing happen while in Safe mode?


You can exit safe mode by restarting your Mac normally.

1 reply
Question marked as Top-ranking reply

Oct 19, 2024 6:56 AM in response to frunze_igor

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and disables acceleration and third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.


Does the same thing happen while in Safe mode?


You can exit safe mode by restarting your Mac normally.

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Touch Id not working / disappeared on Macbook m3 pro

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