After iOS 18 update call forwarding will not work in iPhone 12 Pro

After ios 18 update, call forwarding will not work. I go to call forwarding, turn it ok, set my work number to be forwarded to. Then i can go back to it even 30 seconds later and it is turned off. It will not stay on call forwarding. It was working fine the day before installing ios 18. I have an iphone 12 pro.


[Re-Titled by Moderator]

iPhone 12 Pro, 18

Posted on Oct 19, 2024 8:27 AM

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Posted on Oct 20, 2024 6:36 AM

KiltedTim is correct. Call Forwarding is a carrier supported feature. I'm on AT&T and under iOS 18 it works fine on all of my devices.


Did you try a Forced Restart after you updated to iOS 18? It's something I do after EVERY iOS update and I never have iOS related issues after updating.


Give it a try and remember the procedure for future updates, but if it doesn't help, do as KiltedTim suggests and contact T-Mobile for help --> Force restart iPhone - Apple Support


21 replies

Jan 10, 2025 9:54 PM in response to Dave Morlock

Dave Morlock wrote:

You are right. The detail about the on device processing was in the privacy area. I tried to correct the original post but i'm not confident it will add the correction.

You only have a few minutes to edit a post after you post it. No worries as I'm glad you've found that Apple isn't recording your phone calls, nor do they have access to do so. Apple is extremely committed to ensuring your data is yours and is safe.

Oct 20, 2024 11:40 AM in response to wprince72

Although it sounds foolish but it definitely has something to do with ios 18. I am experiencing issues with call forwarding as well since ios 18 update. I regularly use that feature and it worked flawlessly until ios 17 on my 15 pro max. Since updating to ios 18, it keeps processing and processing every time i try to enable or disable call forwarding. I first thought its my network that is causing this unusual delay since the feature is totally network dependent.


last week i upgraded to 16 pro max and the issue with call forwarding remains. It’s working fine on android device running same network.

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After iOS 18 update call forwarding will not work in iPhone 12 Pro

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