Why is my apple account in the negatives. Now I can’t download any apps

I Oder some items off an app an I guess I didn’t have all the funds in my bank account. So now it’s saying my apple account is in negatives. Now I can’t download any apps until it’s paid

iPhone 13, iOS 17

Posted on Oct 22, 2024 9:48 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2024 6:07 PM

That is correct, you cannot use the App Store if you owe from a previous purchase. You may need to add money to your Apple Account if your payment method has been deemed invalid now. Go to Settings > [name on top] > Media & Purchases > View Account > Purchases, and you should see the charges that failed in red. Tap on that charge and you should be given the option to pay for them with your Apple Account that should now have money in it.

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Question marked as Top-ranking reply

Oct 23, 2024 6:07 PM in response to Markapp1

That is correct, you cannot use the App Store if you owe from a previous purchase. You may need to add money to your Apple Account if your payment method has been deemed invalid now. Go to Settings > [name on top] > Media & Purchases > View Account > Purchases, and you should see the charges that failed in red. Tap on that charge and you should be given the option to pay for them with your Apple Account that should now have money in it.

Oct 23, 2024 5:55 PM in response to Markapp1

Re: Why is my apple account in the negatives.

I Order some items off an app an I guess I didn’t have all the funds in my bank account.


You can look at your purchase history to see the situation for your account:

See how to: View your purchase history for the App Store and other Apple media services - Apple Support

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Re: Now I can’t download any apps until it’s paid


See how to: Resolve the problem with your payment method

What to do: If you can’t download or update apps on your iPhone or iPad - Apple Support

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Why is my apple account in the negatives. Now I can’t download any apps

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