Trade -in Device not yet picked up

I ordered online the new Iphone 16 pro max in Dubai, UAE on September 14th, 2024, with a trade -in option with my old Iphone 12 pro max. The Iphone 16 was delivered on 10th of October and I received the trade -in box and labels around 17th of October. The system is still showing that my Trade-in box is in transit and not delivered by UPS. And now I am getting email from Apple, why my trade-in iphone is not yet returned!! UPS is not picking up and I feel helpless

iPhone 16 Pro Max, iOS 18

Posted on Oct 22, 2024 11:35 PM

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Trade -in Device not yet picked up

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