Hi everyone. Just got a new 15 Pro Max (from my carrier) two days ago and today while looking trough the settings I found something "interesting". In the Health app on Access to data and devices this showed up - see the pictures.
How and why considering it was a brand new device?
iPhone 15 Pro Max, iOS 18
I'm glad it all worked out, but at some point in the future (perhaps when updating iOS, or adding credit cards, or a number of other circumstances) you would have had to provide Apple Account credentials you do not know. If you eventually wanted to sell, trade in or otherwise transfer ownership of that iPhone, you would have had to comply with Sell, give away, or trade in your iPhone - Apple Support which also requires those credentials. If you did not comply with those instructions (which is common), then the new owner would be asking you for information you do not know, resulting in an unpleasant situation all around.
In your case, the previous owner or custodian of that iPhone was known to you and took it back. They can properly prepare it for sale, repackage it, sell it, and its next owner will probably be none the wiser. Still, it is improper to represent and sell a used item as new — even a demo unit, which that one seemed to be — and it may even be illegal in some jurisdictions.
Those are a few reasons I wrote the carrier should have known better.
The All Too Common SAD Reality of Buying a Used iPad/iPhone - Apple Community expands on some of these principles.
I'm glad it all worked out, but at some point in the future (perhaps when updating iOS, or adding credit cards, or a number of other circumstances) you would have had to provide Apple Account credentials you do not know. If you eventually wanted to sell, trade in or otherwise transfer ownership of that iPhone, you would have had to comply with Sell, give away, or trade in your iPhone - Apple Support which also requires those credentials. If you did not comply with those instructions (which is common), then the new owner would be asking you for information you do not know, resulting in an unpleasant situation all around.
In your case, the previous owner or custodian of that iPhone was known to you and took it back. They can properly prepare it for sale, repackage it, sell it, and its next owner will probably be none the wiser. Still, it is improper to represent and sell a used item as new — even a demo unit, which that one seemed to be — and it may even be illegal in some jurisdictions.
Those are a few reasons I wrote the carrier should have known better.
The All Too Common SAD Reality of Buying a Used iPad/iPhone - Apple Community expands on some of these principles.
Refurbished or used
What is the Model Number of the iPhone?
Settings > General > About > Model Number
You received a used iPhone — as in previously owned. If its information matches that on the box, then the box is also used.
Apple makes no distinction between new and refurbished.
The carrier used the phone as a demonstration model for a time, then repackaged it for sale.
There is no other way to explain the information that appears in your screenshots. It would not be there if the phone really was "new".
Thanks for the update. Mystery solved. And shame on that carrier for having sold you a used iPhone. They should have known better.
You did not receive a "new" iPhone from your carrier.
So its a refurbished one? S/N and imeis shown in the menu match the ones on the box.
The phone has not been refurbished. The "M" in the Model Number indicates that it was new when it was originally sold, but it has obviously been used previously.
If the phone was refurbished, there would not be an "M" in the Model Number
Ok. The box was sealed, cable unused, paperwork and sticker untouched. Warranty expires in 22.10.2025, battery info: made in july 2024, first use october 2024.
Well, even if it was a "demo" unit it works great. No signs of being used, at all. No temperature increase, nothing. Initially wanted to go for a 16 pro but it wasn`t in stock, had to wait 2,5 weeks and I needed a phone. Next purchase wont be from the carrier :)
MU773RX/A
A3106
Ok. Thanks for the info. It even had the sticker on the screen, just a new one. Anyway, it works great and even with ios 18.0.1 the battery gets me through 1.5 days.
Did update the OS, added a credit card, icloud works. All looks ok.
Weird info found on my phone
