My claim was rejected by AIG
Hi ,
my IPhone was stolen and I started a Claim at AIG but they said my phone was turned off find my and they can’t replace it . but I never turned it off. Do you know what can I do?
iPhone 6s, iOS 15
Go to https://icloud.com/find and see if there is an entry for the phone. If there isn’t then Find My was turned off.
Did you perhaps fall for this scam: You get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams
