Bluetooth issue on my MacBook Pro 2015

Ibrahx1 wrote:

1. I am reaching out regarding a persistent Bluetooth issue on my MacBook Pro 2015. My Wi-Fi functions normally, but Bluetooth is entirely non-functional. I’ve tried all recommended troubleshooting steps, including:

Resetting NVRAM/PRAM and SMC

2. Resetting the Bluetooth module

3. Reinstalling the macOS system

4. Additional troubleshooting from Apple Support and tech blogs

Unfortunately, none of these efforts have resolved the problem. Given that my Wi-Fi works, it seems the issue may stem from a specific hardware failure affecting the Bluetooth module, even though Wi-Fi and Bluetooth share the same chip.

Could you please advise on repair or replacement options for this issue? I’d also appreciate any guidance on additional steps I might take to verify the hardware fault.

Thank you for your assistance.

Does your System see the hardware...?

>(Option key) System Info>Hardware

if not, you have a hardware issue:

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

see vintage and obsolete:

Obtaining service for your Apple product after an expired warranty - Apple Support

Obtaining service for your Apple product after an expired ...

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