I bought 16pro last month and every thing was fine but after 18.0.1 update I noticed two semicircle shaped dead pixels on the upper right hand side
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
You have dead pixels. If your iPhone is still in warranty or under warranty with Apple Care Apple will replace the screen. If your device is not under warranty, contact Apple Support or an Apple Authorized Service Provider for assistance.
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
The photo doesn’t look like dead pixels or stuck pixels. It looks a lot more like screen delaminating. I’d make an appointment to have an Apple Genius examine your device.
Genius Bar Reservation and Apple Support Options - Apple
Contact Apple for support and service - Apple Support
Please post a photo showing the issue. Dead pixels and stuck pixels generally aren’t large semi circles. That sounds more like a screen issue. Maybe starting to delaminate.
What device do you have? Is it still in warranty? That sounds more like a screen delamination issue. Dead pixels are more random and not lumped together.
Update: went to Apple service center and they confirmed on no physical damage. So they repaired it for free in warranty.
Talk to Verizon and see what their insurance says. Dead pixels are tiny, tiny spots. Remember, there’s over 3 million pixels making up your screen.
What device do you have? Is it still in warranty? That looks more like a screen delamination issue. Dead pixels are more random and not lumped together like in your picture.
lower right hand corner for me. Just noticed it after 18.1 update
My dead lump is adjacent the volume down for me.
Yep same for me, black semi circle next to my volume up button. Just bought the phone 3 days ago brand new.
I have the same issue. Looks like a dead pixel/semi circle right by the volume button. Did yours resolve or is this covered under a warranty?
What iPhone model, did you purchase it new, and do you have AppleCare.
I purchased the iphone 16 Pro new through Verizon. I don't have apple care but have insurance through Verizon.
Will do, thanks!
Dead Pixels appearing on my iPhone 16 Pro after iOS 18.0.1 update
